Resident Services Associate

PMP Management • San Diego, CA

5d • Onsite

About The Position

PMP is seeking a motivated, detail-oriented, communicative, and personable Resident Services Associate to support the on-site management office at The Park in San Diego, California. The associate provides administrative support that allows the General Manager to focus on key objectives and deliver service, expertise, and knowledge that exceed client expectations.

Property Management Professionals (PMP) is an association management firm serving common interest developments in California, Utah, and Texas. PMP describes its approach as personalized and boutique, supported by the scale and resources of Odevo. The company emphasizes a people-centric culture, professional growth, and extraordinary customer service.

Requirements

• Three to four years of experience in an administrative role.
• Extraordinary customer service skills.
• Exceptional writing and communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to review and understand budgets and financial statements.
• Strong organizational skills.
• Honest, responsible, optimistic, and enjoyable demeanor.

Nice To Haves

• Four-year college degree preferred, but not required.

Responsibilities

• Assemble board packets, including copying, binding, labeling envelopes, and mailing when applicable.
• Update association websites by uploading current documents, updating board member positions, posting meeting dates and minutes, and sending email blasts.
• Handle monthly billing.
• Prepare monthly newsletters.
• Assist with the architectural application process.
• Perform occasional filing.
• Create work orders for the appropriate vendor, follow up on their status, and update notes.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed