MGR, RESIDENT REGIONAL

Compass Group•Charlotte, NC

About The Position

The Resident Regional Manager is responsible for multiple clinical engineering accounts and manages client relations to ensure that clinical engineering services are of superior quality. The role oversees regional financial performance, business planning, staffing and productivity, client satisfaction, contract compliance, and the customization of programs to meet individual account needs.

Requirements

Bachelor’s degree or equivalent work experience.
Five or more years of supervisory experience in clinical engineering with high customer/client contact.
Experience managing multiple clinical engineering accounts.
Ability to communicate effectively in writing and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Budgeting, forecasting, and sales experience preferred.

Responsibilities

Develop financial forecasts and balance programs and resources for multiple clinical engineering accounts within the region.
Develop a regional business plan and budget.
Control regional overhead expenses and achieve the region’s financial goals.
Review and analyze financial statements, weekly operating reports, and other financial results.
Recommend and manage capital requirements to maximize financial returns.
Participate in sales surveys and business pricing.
Monitor future contract financial reviews and updates.
Ensure productivity and staffing align with regional and divisional goals.
Monitor period analysis and initiate action plans as necessary.
Maintain client satisfaction at a level that supports account retention.
Maintain an active stewardship program at multiple levels within the region.
Administer required client/customer surveys and other feedback instruments, and respond in a timely and effective manner.
Promote client awareness of program alternatives and available corporate resources.
Monitor and ensure compliance with client contract provisions.
Customize programs to meet each account’s unique needs as required.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and accidental death insurance
Disability insurance
Retirement plan
Paid time off
Holiday time off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Additional paid and/or unpaid time off in accordance with applicable federal, state, and local laws