Resident Navigation Administrative Assistant

Autumn Leaves•Lincolnshire, IL
•$20 - $24

About The Position

Sedgebrook is seeking a part-time, non-exempt Resident Navigation Administrative Assistant to provide administrative and clerical support to the Resident Navigation Department. The role serves as a welcoming point of contact for residents, families, staff, and community partners, and helps ensure resources and information are organized and available. The assistant supports resident programs, maintains confidential records, assists with new resident orientations, and helps with meetings and events. The schedule is three days per week, Monday, Wednesday, and Friday, from 9:00 a.m. to 5:00 p.m. (7.5 hours per day). The wage rate is $20–$24 per hour.

Requirements

  • High school diploma or GED.
  • Strong customer service, communication, and organizational skills.
  • Computer literacy, including proficiency with Microsoft Office products such as Word, Outlook, and Excel, and the ability to learn electronic recordkeeping and community systems.
  • Ability to maintain confidentiality and appropriately handle sensitive resident and health-related information.
  • Ability to work independently and effectively as part of an interdisciplinary and cross-departmental team.

Nice To Haves

  • Administrative or clerical experience.
  • Experience in healthcare, senior living, social services, or a resident-focused environment.

Responsibilities

  • Provide administrative support, including document preparation, data entry, filing, and record maintenance.
  • Welcome residents, families, visitors, and community partners professionally and warmly.
  • Coordinate meetings, schedules, agendas, and departmental communications.
  • Support resident health and wellness initiatives, educational programs, and special events.
  • Assist with new resident orientation and wellness documentation processes.
  • Maintain accurate and confidential resident and departmental records.
  • Collaborate with internal departments and external healthcare providers to support resident services.
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