Resident Manager - Tuscany Hills Apartments
About The Position
The Resident Manager supports the daily operations of an assigned property, ensuring residents have a safe, clean, and well-maintained community. The role oversees leasing, resident relations, and financial and maintenance operations in compliance with company policies and California housing laws. As Sunrise Management’s on-site representative, the Resident Manager promotes service excellence, professionalism, and community care. The position requires living on-site and typically involves a minimum of 12 hours per week, with some schedule flexibility. It is part-time and not eligible for company benefits.
Requirements
- At least 1 year of property management or related experience.
- Proficiency with Microsoft Office and property management software.
- Knowledge of California landlord–tenant laws and Fair Housing requirements.
- Strong communication and organizational skills.
- Ability to live on-site.
- Ability to work a minimum of 12 hours per week; some schedule flexibility is available.
- Confident, empathetic, and dynamic team player.
- Exceptional written and verbal communication skills.
- Problem-solving ability and sound judgment.
- Results-driven independent contributor who thrives on achievement.
Nice To Haves
- At least 6 months of previous leasing or sales experience.
- Bilingual in English and Spanish.
Responsibilities
- Model Sunrise Management’s values of integrity, accountability, and service excellence.
- Collaborate with maintenance and regional teams to support smooth property operations.
- Communicate property needs, resident issues, and operational challenges to leadership.
- Support a respectful, cooperative team culture focused on resident satisfaction.
- Inspect units, amenities, and common areas to maintain cleanliness and safety.
- Coordinate maintenance work orders and ensure timely completion, typically within 24–48 hours whenever possible.
- Oversee move-in and move-out inspections in compliance with California security deposit laws.
- Maintain accurate records of repairs, inspections, and vendor services.
- Ensure property operations comply with Fair Housing, ADA, and Cal/OSHA standards.
- Collect rents, issue receipts, and make timely bank deposits.
- Maintain accurate accounting records for rents, deposits, and fees.
- Monitor delinquent accounts and consult supervisors before taking legal action.
- Assist with budgeting and expense tracking.
- Promote available units through community outreach, signage, and digital platforms.
- Conduct property tours and present features and benefits to prospective residents.
- Complete leasing documentation accurately and in compliance with California Civil Code and Fair Housing laws.
- Maintain organized leasing and applicant records.
- Respond courteously and professionally to resident inquiries and concerns.
- Foster a welcoming, inclusive environment that supports resident satisfaction and retention.
- Coordinate community communication and support positive resident engagement.
- Follow company policies, Fair Housing, ADA, and applicable state and federal laws.
- Support Injury and Illness Prevention Programs (IIPP) and maintain safety awareness across the property.
- Ensure contractors and vendors meet insurance, licensing, and labor law requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
