Resident Maintenance Technician

ConcordRENTS • Lady Lake, FL

2d • $20 - $21 • Onsite

About The Position

The Resident Maintenance Technician maintains community amenities and apartment interiors, prepares homes for new residents, and maintains occupied apartments. The role also helps preserve the community’s curb appeal and responds to residents’ service needs with clear, caring communication. The technician is expected to work independently, act with urgency, take a solutions-oriented approach, and learn technology used to deliver efficient service. This position performs work at the community where the team member lives.

The technician handles routine repairs and preventive maintenance, painting and surface repairs, grounds and exterior cleaning, trash and compactor upkeep, and irrigation checks and repairs. More complex HVAC, electrical, plumbing, and appliance work is escalated as appropriate. The role also includes tracking service requests, documenting inspections, assisting residents, and maintaining supplies and equipment. Pool work may require Certified Pool Operator certification; EPA certification is required at hire or through company-provided training within six months.

As an on-site resident technician, the team member has additional on-call, weekend pool-maintenance, compactor-inspection, lighting-inspection, alarm-response, and hurricane-response duties. The position is full time, pays $20.00–$21.00 per hour, and is located at Cove at Lady Lake in Lady Lake, Florida. Pay is commensurate with experience.

Requirements

• High school diploma or GED equivalent.
• Basic mechanical knowledge.
• EPA certification (Universal or both Type I and Type II) at hire, or obtained through company-provided training within six months of hire.
• Ability to speak, read, and write English for safety and productivity.
• Ability to address residents’ customer-service needs through clear and caring communication.
• Ability to work independently with a sense of urgency and a solutions-oriented approach.
• Willingness and ability to learn industry technology.
• Ability to perform the additional on-site resident maintenance functions, including on-call, weekend, pool, compactor, alarm, and hurricane-response duties.

Nice To Haves

• More than one year of experience to become fully familiar with the required techniques, equipment, and work routines.
• Certified Pool Operator (CPO) certification may be required to service pools.

Responsibilities

• Work from checklists, schedules, service requests, and instructions.
• Complete assigned punch lists and prepare apartments for move-in, ensuring checklist items are processed and resolved.
• Determine repair, material, and supply needs and perform routine repairs to flooring, walls, countertops, fixtures, fans, windows, doors, and appliances.
• Investigate and complete routine mechanical repairs to apartment or amenity elements reported by residents or staff; escalate more complex HVAC, electrical, plumbing, and appliance requests as appropriate.
• Complete repairs in accordance with quality and safety standards.
• Paint interior and exterior surfaces and fixtures, clean and prepare surfaces, pressure wash as appropriate, apply caulk, and patch or repair drywall and stucco while matching textures and coatings.
• Complete assigned grounds work, including picking up trash, emptying bins, moving trash to the compactor, and cleaning and sanitizing the compactor area.
• Clean building exteriors, stairs, breezeways, sidewalks, and other assigned areas; remove cobwebs and debris and clean pool and deck surfaces.
• Check and repair irrigation systems; rake recreation areas and straighten signs and poles.
• Check pool water and treat it with prescribed chemicals under supervision or as certified; complete required pool maintenance and inspections.
• Perform preventive maintenance such as changing filters and light bulbs, checking smoke detectors and replacing batteries, and conducting damage inspections.
• Assist with moving appliances and removing discarded belongings and trash from vacant apartments; make keys as directed.
• Conduct and document move-in and move-out inspections, orient new residents to apartment appliances, and respond to questions.
• Maintain property grounds and notify the supervisor of safety hazards, damage, unsightly conditions, or low supplies.
• Store and maintain supplies and materials according to procedures and standards.
• Track service requests in the computer system and close records for completed orders.
• Be available for on-call duty, nights, and weekends.
• As an on-site resident technician, provide one additional week of on-call support per month and one additional weekend of pool maintenance and required inspections per month.
• During weekends on call or responsible for the pool, access the compactor area by noon each day to place surrounding items in the compactor and complete the compactor inspection.
• Act as the first contact for fire and burglar alarms and hurricane response, and complete the initial post-hurricane damage assessment when required.
• Perform the community light inspection at a minimum during the additional on-call week, and complete inspections for additional weeks if directed by the Community Director.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) program with up to $5,250 in company match annually, including a 150% match on the first 3% contributed and a 50% match on contributions between 4% and 10%.
• Rental discounts of 20% for full-time team members and 50% for resident maintenance positions.
• Eligibility to participate in performance and role-specific bonus programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED