Resident Technician

Vancer•Sauk Rapids, MN

About The Position

The Resident Technician independently performs comprehensive maintenance, diagnostics, and repair services on RION Equipment products at customer sites or in field environments. Work includes removing, installing, disassembling, assembling, and conducting failure analysis on systems such as engines, attachments, electrical components, hydraulics, transmissions, power trains, brakes, steering, and electronic/computer applications. The role also involves building and maintaining customer relationships by providing professional, responsive service that fosters trust, retention, and loyalty.

Requirements

  • Ability to independently perform maintenance, diagnostics, and repairs on RION Equipment products.
  • Ability to read and interpret electrical and hydraulic schematics.
  • Ability to diagnose and repair electrical, hydraulic, mechanical, LP, power steering, transmission, and engine systems.
  • Ability to troubleshoot truck components and perform engine tune-ups independently.
  • Ability to perform preventive maintenance and complex electrical repairs on internal combustion and electric trucks.
  • Valid driver's license.
  • Ability to follow contamination control, HAZMAT, MSHA/OSHA, and company safety standards.

Responsibilities

  • Read and interpret electrical and hydraulic schematics.
  • Diagnose and repair major electrical, hydraulic, mechanical, LP, power steering, transmission, and engine systems.
  • Troubleshoot truck components and perform engine tune-ups independently.
  • Complete preventive maintenance and complex electrical repairs on internal combustion and electric trucks.
  • Prepare for daily operations by reviewing schedules and checking tools and supplies.
  • Use and maintain special and standard tools properly.
  • Verify warranties and manage parts returns.
  • Conduct failure analysis across major equipment systems.
  • Operate a service van safely for field roles and follow safety protocols.
  • Mentor apprentice mechanics and participate in ongoing training.
  • Deliver excellent customer service and accurately order replacement parts.
  • Maintain a valid driver's license.
  • Follow contamination control, HAZMAT, MSHA/OSHA, and company safety standards.
  • Complete required documentation and reports daily.
  • Provide repair quotes and assist with parts handling as needed.
  • Stay current on RION Equipment products through training and development.

Benefits

  • Medical insurance
  • FSA/HSA plans
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid holidays
  • Company-paid basic life insurance
  • Supplemental term life insurance
  • 401(k) with match
  • Tuition reimbursement
  • In-house training department
  • Paid military leave
  • Short- and long-term disability
  • Safety glasses
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