Resident Engagement Manager

Brookdale Senior Living Inc.•Brentwood, TN

About The Position

The Resident Engagement Manager uses a person-centered approach grounded in positive perceptions of aging to build relationships and connections among residents. In partnership with residents, the manager develops a monthly calendar based on their shared interests, collaborates with community leadership to coordinate and deliver special events, and schedules meaningful opportunities for engagement outside the community, which may include driving a community vehicle. The position applies existing guidelines and procedures to make varied departmental decisions and uses sound judgment to resolve moderately complex problems. The role may involve occasional weekend, evening, or night work to ensure shift coverage and on-call duties as needed. It requires interaction with coworkers, residents, or vendors and may involve exposure to communicable diseases, latex, blood-borne pathogens, drugs, chemicals, infectious or biological hazards, and potential injuries from falls, burns, odors, or equipment cuts.

Requirements

  • At least one year of direct experience with adults.
  • A valid driver’s license.
  • May be required to obtain a commercial driver’s license based on community needs.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Leadership experience.
  • A degree in a related field, such as therapeutic recreation, gerontology, health care, education, or another related field.

Responsibilities

  • Use a person-centered approach, beginning with positive perceptions of aging, to build relationships and connections among residents.
  • Develop a monthly calendar in partnership with residents, based on their shared interests.
  • Collaborate with the community leadership team to plan, coordinate, and execute special events, including holiday, family, educational, and marketing events.
  • Plan and schedule meaningful resident engagement opportunities outside the community, which may include driving a community vehicle.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part- and full-time associates.
  • 401(k) for eligible part- and full-time associates.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts and Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates who have been with the company for at least one year may receive an advance of up to $725, less applicable taxes and withholding, for naturalization application costs.
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