Resident Engagement Manager
About The Position
The Resident Engagement Manager uses a person-centered approach grounded in positive perceptions of aging to build relationships and connections among residents. The manager develops a monthly calendar with residents based on their shared interests and collaborates with the community leadership team to plan, coordinate, and execute special events, including holiday, family, educational, and marketing events. The role also plans and schedules meaningful resident engagement opportunities outside the community, which may involve driving a community vehicle. This position applies established guidelines and procedures to make varied departmental decisions and uses sound judgment and experience to resolve moderately complex problems. The role requires interaction with co-workers, residents, or vendors, and may include occasional weekend, evening, or night work to ensure shift coverage, as well as on-call work as needed. The position involves driving residents and may involve exposure to communicable diseases, latex, blood-borne pathogens, drugs, chemicals, infectious or biological hazards, and potential injuries from falls, burns, odors, or equipment cuts.
Requirements
- At least one year of direct experience with adults.
- Valid driver's license.
- May be required to obtain a commercial driver's license based on the needs of the community.
- Ability to make varied decisions using existing departmental guidelines and procedures and to solve moderately complex problems using sound judgment and experience.
Nice To Haves
- Leadership experience.
- A degree in a related field, such as therapeutic recreation, gerontology, health care, or education.
Responsibilities
- Use a person-centered approach, starting with positive perceptions of aging, to build relationships and connections among residents.
- Develop a monthly calendar in partnership with residents, based on their shared interests.
- Collaborate with the community leadership team to plan, coordinate, and execute special community events, including holiday, family, educational, and marketing events.
- Plan and schedule meaningful resident engagement opportunities outside the community, which may include driving a community vehicle.
- Perform other duties as assigned by the supervisor.
Benefits
- Medical, dental, and vision insurance for eligible part-time and full-time associates.
- 401(k).
- Associate assistance program.
- Employee discounts.
- Referral program.
- Early access to earned wages for hourly associates outside California.
- Optional voluntary benefits, including identity theft protection and pet insurance.
- Paid time off for eligible full-time associates.
- Paid holidays for eligible full-time associates.
- Company-provided life insurance for eligible full-time associates.
- Adoption benefit for eligible full-time associates.
- Short- and long-term disability for eligible full-time associates.
- Flexible Spending Accounts for eligible full-time associates.
- Health Savings Account for eligible full-time associates.
- Optional life and dependent life insurance for eligible full-time associates.
- Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
- Tuition reimbursement for eligible full-time associates.
- Qualified associates who have been with the company at least one year may receive an advance of up to $725, less applicable taxes and withholding, for naturalization application costs.
- Professional development and ongoing programs supporting health and wellness.
- Career advancement opportunities, including Clare Bridge Program Manager and Resident Engagement Director positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
