Resident Engagement Manager

Brookdale Senior Living Inc.•Novi, MI

About The Position

The Resident Engagement Manager uses a person-centered approach to build relationships and connections among residents and develops meaningful engagement opportunities based on residents’ shared interests. The role plans community events in partnership with residents and community leadership, and schedules engagement opportunities outside the community, which may include driving a community vehicle. The position requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred. A valid driver’s license is required, and a commercial driver’s license may be required depending on community needs. The role involves applying existing guidelines and procedures to make varied decisions and using sound judgment to solve moderately complex problems. The work includes interaction with co-workers, residents, and vendors; occasional weekend, evening, or night work may be needed for shift coverage, and on-call work may be required as needed. The position requires driving residents and may involve exposure to communicable diseases, latex, blood-borne pathogens, drugs, chemicals, infectious or biological hazards, and potential injuries from falls, burns, odors, or equipment cuts. Brookdale describes career advancement opportunities and professional development, training, and wellness programs.

Requirements

At least one year of direct experience with adults.
Valid driver’s license.
May be required to obtain a commercial driver’s license based on the needs of the community.
Ability to apply existing guidelines and procedures to make varied departmental decisions and use sound judgment to solve moderately complex problems.
Ability to meet the physical demands of the role, including standing, walking, sitting, using hands and fingers, reaching, stooping, kneeling, crouching or crawling, talking, hearing, and lifting up to 50 pounds.
Ability to drive residents.

Nice To Haves

Leadership experience.
A degree in a related field, such as therapeutic recreation, gerontology, health care, or education.

Responsibilities

Use a person-centered approach grounded in positive perceptions of aging to build relationships and connections among residents.
Develop a monthly calendar with residents, based on their shared interests.
Collaborate with the community leadership team to plan, coordinate, and execute special events, including holiday, family, educational, and marketing events.
Plan and schedule meaningful resident engagement opportunities outside the community, which may include driving a community vehicle.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional benefits including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Qualified associates employed for at least one year may receive an advance of up to $725, less applicable taxes and withholding, for U.S. naturalization application costs.
Professional development and ongoing health and wellness programs.
Robust training program and opportunities for career advancement.