Resident Engagement Manager
About The Position
The Resident Engagement Manager uses a person-centered approach grounded in positive perceptions of aging to build relationships and connections among residents. The role develops a monthly calendar with residents based on shared interests and collaborates with the community leadership team to plan and deliver special events, including holiday, family, educational, and marketing events. The manager also plans and schedules meaningful engagement opportunities outside the community, which may involve driving a community vehicle. This position applies established guidelines and procedures to make varied decisions within a department and uses judgment and experience to resolve moderately complex problems. The description is an overview rather than a comprehensive list of duties; additional duties may be assigned by the supervisor. The role requires interaction with co-workers, residents, and vendors, and includes physical activity and potential workplace exposures described in the posting.
Requirements
- At least one year of direct experience with adults.
- Valid driver’s license.
- May be required to obtain a commercial driver’s license based on community needs.
- Ability to lift up to 50 pounds.
- Ability to perform physical activities including standing, walking, sitting, handling or feeling with the hands and fingers, reaching, stooping, kneeling, crouching, or crawling, and talking or hearing.
- Able to work occasional weekends, evenings, or nights if needed for shift coverage and be on call as needed.
- Requires driving residents (Tier 1).
Nice To Haves
- Leadership experience.
- A degree in a related field, such as therapeutic recreation, gerontology, health care, or education.
Responsibilities
- Use a person-centered approach based on positive perceptions of aging to build relationships and connections among residents.
- Develop a monthly calendar in partnership with residents and based on their shared interests.
- Collaborate with the community leadership team to plan, coordinate, and execute special events, including holiday, family, educational, and marketing events.
- Plan and schedule meaningful resident engagement opportunities outside the community, which may include driving a community vehicle.
- Perform other duties as assigned by the supervisor.
Benefits
- Medical, dental, and vision insurance (eligibility varies by employment status).
- 401(k).
- Associate assistance program.
- Employee discounts.
- Referral program.
- Early access to earned wages for hourly associates outside California.
- Optional benefits including identity theft protection and pet insurance.
- Paid time off for full-time associates.
- Paid holidays for full-time associates.
- Company-provided life insurance for full-time associates.
- Adoption benefit for full-time associates.
- Short- and long-term disability for full-time associates.
- Flexible Spending Accounts for full-time associates.
- Health Savings Account for full-time associates.
- Optional life and dependent life insurance for full-time associates.
- Optional voluntary benefits for full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
- Tuition reimbursement for full-time associates.
- Temporary associates may participate in the company’s 401(k) program but are not eligible for benefits.
- Qualified associates employed for at least one year may receive an advance of up to $725 toward naturalization application fees, less applicable taxes and withholding.
- Professional development and ongoing programs focused on health and wellness.
- Robust training program and extensive corporate support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
