MGR, RES DISTRICT II

Compass Group•New York, NY

1d•$150,000 - $160,000

About The Position

The Resident District Manager (RDM) manages a large, multi-unit dining account and serves as the primary point of contact for the client. The role leads the account team and oversees operations, providing planning and direction to achieve operational and financial goals in a dynamic environment. The RDM maintains strong client relationships and supports the mission to feed kids. Occasional travel is required.

Requirements

Meet the educational minimum and work experience requirements under USDA Professional Standards for the account(s).

Nice To Haves

Bachelor's degree and at least three years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or another support services area.
Broad knowledge of foodservice management and a proven record of success.
Proven ability to lead a business and team, with strong customer service and business and financial acumen.
Strong initiative, critical thinking, ownership, listening, written and verbal communication, multitasking, prioritization, and organizational skills.
An inclusive mindset and a proactive, positive, professional, and resilient approach.
Excellent computer skills and proficiency with Microsoft Office and POS software.

Responsibilities

Lead, manage, and inspire a diverse team at a large account to provide high-quality service to the client, students, and community.
Develop the team and build strong client relationships while achieving key performance indicators, including profitability, safety, and employee engagement.
Participate in district leadership discussions and share best practices, mitigate risks, champion diversity, and build community.
Weigh decisions for risks, rewards, and short- and long-term implications, gathering input from the team and partners.
Foster transparency, understanding, education, safety, and accountability at the account.
Represent the Chartwells team in the district and community and attend key client and community events.
Meet or exceed client needs, retain the account, identify cross-selling opportunities, and assist with rebidding as directed.
Support operational functions including safety, marketing, nutrition, and culinary.
Ensure compliance with local, state, federal, and company policies, and conduct unit audits for areas such as food storage and sanitation.
Maintain compliance with USDA regulations and guidance for applicable meal and retail programs, and complete required reporting on time.
Develop employees within the account, conduct performance evaluations and succession planning, and maintain a thorough understanding of operational roles.
Own the account's financial results and work with leadership on accurate reporting, forecasting, and budgeting.
Ensure consistent and fair administration of policies and procedures.