Mgr, Res District I, University Of Texas, Arlington

Compass Group•Arlington, TX

6d•Onsite

About The Position

The Resident District Manager (RDM) manages a large, multi-unit dining account at the University of Texas at Arlington. The RDM serves as the client’s point of contact, leads the account team, and oversees the overall operation. The role provides planning and direction to achieve operational and financial goals in a dynamic environment while maintaining strong client relationships and supporting Chartwells’ mission to feed students. The position leads service delivery and account performance, develops the team, supports operational functions, ensures policy and regulatory compliance, and owns the account’s financial results. It also represents Chartwells within the district and community and may participate in district leadership activities. Occasional travel is required.

Requirements

Meet the education and work-experience minimums set by USDA Professional Standards for the account(s).
Strong computer skills and proficiency with Microsoft Office and POS software.
Able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Occasional travel is required.

Nice To Haves

Bachelor’s degree.
At least three years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or another support-services area.
Broad knowledge of foodservice management and a proven track record of success.
Proven ability to lead a business and team, deliver strong customer service, and demonstrate sound business and financial acumen.
Strong initiative, critical thinking, ownership, communication, multitasking, prioritization, and organizational skills.
An inclusive mindset and a proactive, positive, professional, and resilient approach.

Responsibilities

Lead, manage, and inspire a diverse team to provide excellent service to the client, students, and community.
Develop the team and build strong client relationships while pursuing account performance goals, including profitability, safety, and employee engagement.
Participate in district leadership conversations and share best practices, mitigate risks, champion diversity, and build community.
Consider risks, rewards, and short- and long-term implications when making decisions, gathering input from the team and partners.
Foster transparency, understanding, education, safety, and accountability within the account.
Represent and promote the Chartwells team in the district and community, including attending key client and community events.
Meet or exceed client needs, retain the account, identify cross-selling opportunities, and assist with rebids as directed.
Support operational functions including safety, marketing, nutrition, and culinary services.
Ensure compliance with local, state, federal, and company policies; conduct unit audits for areas such as food storage and sanitation.
Maintain compliance with USDA regulations and guidance for applicable meal and retail programs, and complete required reporting on time.
Develop employees, conduct performance evaluations, and plan succession; maintain an understanding of all operational roles.
Own account financial results and work with leadership on accurate reporting, forecasting, and budgeting.
Ensure consistent and fair administration of policies and procedures.