MGR, RES DISTRICT I, UNIVERSITY OF TEXAS, ARLINGTON

Compass Group•Arlington, TX

7d•$115,000 - $135,000•Onsite

About The Position

Chartwells Higher Education is seeking a Resident District Manager to oversee a large, multi-unit dining account at the University of Texas at Arlington. The manager serves as the primary client contact, leads the account team, and directs the overall operation to achieve operational and financial goals. The role focuses on maintaining strong client relationships and delivering dining services to students and the community. The Resident District Manager leads a diverse team, supports operational functions such as safety, marketing, nutrition, and culinary, and ensures compliance with applicable regulations and company policies. The position owns account financial results and supports reporting, forecasting, budgeting, staff development, succession planning, client retention, and rebid efforts. Occasional travel is required.

Requirements

Meet the educational minimum and work experience requirements under USDA Professional Standards applicable to the account(s).
Occasional travel is required.

Nice To Haves

Bachelor's degree.
At least three years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or another support services area.
Broad knowledge of foodservice management and a proven record of success.
Proven ability to lead a business and team, provide strong customer service, and demonstrate business and financial acumen.
Strong initiative, critical thinking, ownership, communication, multitasking, prioritization, and organizational skills.
Ability to champion inclusion and demonstrate a proactive, positive, professional, and resilient approach.
Excellent computer skills and proficiency with Microsoft Office and POS software.

Responsibilities

Lead, manage, and inspire a diverse team at a large account to provide high-quality service to the client, students, and community.
Develop the team and build strong client relationships while achieving key performance indicators, including profitability, safety, and employee engagement.
Participate in district leadership activities and share best practices, mitigate risks, champion diversity, and build community.
Consider risks, rewards, and short- and long-term implications when making decisions, gathering input from the team and partners.
Promote transparency, understanding, education, safety, and accountability at the account.
Represent Chartwells in the district and community and attend key client and community events.
Meet or exceed client needs, retain the account, identify cross-selling opportunities, and assist with rebid processes as directed.
Support operational functions including safety, marketing, nutrition, and culinary.
Ensure compliance with local, state, federal, and company policies; conduct unit audits of areas such as food storage and sanitation.
Maintain compliance with USDA regulations and guidance for applicable meal and retail programs and submit required reporting on time.
Develop staff, conduct performance evaluations, plan succession, and understand all roles within the operation.
Own account financial results and work with leadership on accurate reporting, forecasting, and budgeting.
Ensure consistent and fair administration of policies and procedures.