On-Call Resident Coordinator

Salvation Army Careers•Anchorage, AK

21h•Onsite

About The Position

The Resident Coordinator at The Salvation Army’s McKinnell House monitors shelter residents and helps maintain their safety and security. The position may also provide paraprofessional counseling to homeless families as they transition toward independent living. The role reinforces program expectations, supports clients and parents, assists residents with self-sufficiency activities, and communicates relevant progress information to clinical staff. This is an on-call, non-exempt position.

Requirements

High school diploma or equivalent.
Two years of experience working with homeless populations; experience in a residential or shelter setting is preferred.
Knowledge of housekeeping equipment and household cleaners.
Ability to operate general office equipment, including computers.
Knowledge and understanding of workplace confidentiality requirements.
Demonstrated ability to manage time effectively and work harmoniously with clients, visitors, officers, and other personnel.
Current CPR and first aid certification.
Acceptable criminal history records.
Ability to speak, sit, walk, stand, bend, climb, kneel, twist, grasp, reach, handle, finger, push, or pull on an intermittent basis.
Hearing and vision acuity at or corrected to within normal levels.
Ability to lift up to 20 pounds, or more with assistance.
Ability to operate a motor vehicle in daylight, darkness, or inclement weather.
Must be able to perform essential duties with or without reasonable accommodation.

Nice To Haves

Experience working with homeless populations in a residential or shelter establishment.

Responsibilities

Monitor residents’ activities and maintain shelter safety and security.
Oversee facility safety precautions and rotate security checks with staff on assigned shifts.
Answer incoming calls and maintain communication logs.
Reinforce program policies and expectations; communicate child-supervision expectations to parents, provide parenting education and support, and enforce Child Safety Program policies.
Complete and maintain facility incident reports as directed.
Respond to client questions and requests and provide clinical staff with feedback on client progress plans.
Assist clients with job searches when requested; oversee house duties, provide necessary supplies, and verify completion of tasks.
Attend required meetings, trainings, and classes to maintain competency.
Conduct preliminary intakes during evening, night, and weekend shifts as directed.
Perform other related duties as assigned.