Part-Time Resident Concierge

Bozzuto - Part-Time Roles•Portland, OR

5d•$19 - $22

About The Position

The Resident Concierge is the first point of contact for prospective residents and current residents. The role focuses on creating strong first impressions, building positive relationships, personalizing interactions, and helping people feel at home. The position is scheduled Mondays and Tuesdays from 2:30 PM to 11:00 PM. It includes evening work and may include weekends depending on the shift. The position is eligible for additional bonus opportunities.

Requirements

At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with various software, apps, and computer programs.
Attention to detail and the ability to anticipate customer needs.
A customer-focused mentality.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects with care.
Plan and execute meaningful events and activities that engage residents and foster a sense of community.
Build brand loyalty by providing a consistently positive experience and maintaining a meticulously cared-for community.
Generate awareness, interest, and excitement through social media.
Encourage satisfied customers to write reviews on social networking sites.
Organize front desk logs, package rooms, club room reservations, and freight elevators.