Resident Concierge

Bozzuto • Portland, OR

4d

About The Position

The Resident Concierge is the first point of contact for prospects and residents, creating strong first impressions and building positive relationships through personalized service. The role focuses on providing timely assistance, planning events that foster community, maintaining a consistently positive resident experience, promoting the community on social media, and keeping front desk and shared-space operations organized. The schedule is Wednesday through Sunday, 3 p.m. to 11 p.m. The position offers a salary range of $24–$25 USD and eligibility for additional bonus opportunities.

Requirements

• At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
• Outstanding written and verbal communication skills.
• A sharp professional appearance.
• Competence with various software, apps, and computer programs.
• Attention to detail and the ability to anticipate customer needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Solve problems and provide timely assistance to residents and prospects with care.
• Plan and execute meaningful events and activities that engage residents and foster a sense of community.
• Build brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community.
• Generate awareness, interest, and excitement via social media.
• Encourage happy customers to write reviews on social networking sites.
• Organize front desk logs, package rooms, club room reservations, and freight elevators.
• Work weekends or evenings depending on the shift.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with company match.
• Tuition reimbursement.
• Programs supporting career development and growth.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed