Weekend Evening Concierge (Saturday & Sunday, 3pm-11pm)

Bozzuto - Part-Time Roles•Nashville, TN

6h•$21 - $21

About The Position

The Resident Concierge is the first point of contact for prospects and residents, creating strong first impressions and building positive ongoing relationships through personalized service. The role focuses on resolving resident and prospect needs with care, creating engaging community experiences, supporting brand loyalty, and maintaining an organized, welcoming community. This position is scheduled for Saturday and Sunday from 3 p.m. to 11 p.m. and is eligible for additional bonus opportunities.

Requirements

At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
Outstanding written and verbal communication skills.
A sharp professional appearance.
Competence with various software, apps, and computer programs.
Attention to detail and the ability to anticipate customer needs.
A customer-focused mentality.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects with care.
Plan and execute meaningful events and activities that engage residents and foster a sense of community.
Build brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community.
Generate awareness, interest, and excitement via social media.
Encourage satisfied customers to write reviews on social networking sites.
Organize front desk logs, package rooms, club room reservations, and freight elevators.
Work the specified weekend evening shift.