Resident Care Manager (RN)

Mountain View of Cascadia•Eureka, MT

About The Position

The Resident Care Manager (RN) develops, evaluates, and implements health care plans for individual residents or patients, assists with managing their medical plans, and provides a high level of patient care. The role communicates treatment plans among residents or patients, families, physicians, and other providers. Employees must complete and be cleared through the applicable state background check requirements before having contact with patients or residents. The Resident Care Manager conducts assessments, participates in clinical meetings, collaborates with the health care team, and uses the electronic medical record to establish and validate care parameters and document care. The role communicates changes in condition to physicians using SBAR, reviews medical test results, implements physician orders, and follows up on treatment plans. It also supports patients and families, provides education about care plans, obtains consent as required, and ensures medical records are complete and accurately reflect care and current condition. Additional duties include gathering discharge-plan information and communicating it to the interdisciplinary team, coordinating transitions to the next level of care, and coordinating referrals from hospitals, physicians, case managers, insurers, and other sources. The position must be performed in accordance with company policies and standards, applicable laws, and professional standards.

Requirements

Degree in Nursing from an accredited nursing school.
Current RN license.
Valid CPR certificate.
At least one year of experience as a supervisor in a hospital, nursing care facility, or other related health care facility.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies or personnel, and the general public.
Strong communication, customer service, teamwork, and organizational skills.
Knowledge of nursing and medical practices and procedures, and laws, regulations, and guidelines applicable to nursing care facilities.

Nice To Haves

Six months of experience in a long-term care environment is preferred.

Responsibilities

Evaluate and update resident or patient health care plans to support person-centered care.
Conduct assessments for new residents or patients.
Participate in clinical meetings and collaborate with members of the health care team.
Use the electronic medical record to establish and validate care parameters and document person-centered care.
Communicate changes in patient condition to physicians using SBAR.
Review medical examination test results, implement physician orders, and follow up on treatment plans.
Communicate with families, health providers, and patients, and obtain consent when required.
Ensure medical records are complete and clearly reflect patient care and current medical condition.
Provide emotional support and health care plan education to patients and families.
Collaborate with clinical staff to implement care plans and provide excellent customer service.
Maintain punctuality and regular attendance for assigned shifts.
Obtain discharge-plan information from physicians, residents or patients, and payor sources, and communicate it to the interdisciplinary team.
Coordinate patient transitions to the next level of care and referrals from hospitals, physicians, case managers, insurance companies, and other referral sources.
Conduct job responsibilities in accordance with the company's Code of Conduct, policies and procedures, applicable laws, and professional standards.
Perform other duties as assigned.