The Resident Care Manager (RCM) ensures new residents achieve the proper level of assimilation and provides nursing care by ensuring residents’ Electronic Health Records (EHR) are up-to-date, complete, accurate, and compliant with regulations. The role participates in team efforts to achieve business goals, quality outcomes, and customer satisfaction, and practices within legal, ethical, and professional boundaries. The RCM conducts daily rounds of new residents after admission, verifies the accuracy and completion of records for new admissions, hospital returns, and discharges, and checks physician orders for accuracy within 24 hours of entry. The position audits medication rooms, medication carts, and treatment carts weekly, and manages medication-error quality measures and lab tracking for regulatory compliance. The RCM also supports team members, participates in committees and performance-improvement activities as requested, maintains professional expertise, safeguards confidential information, and complies with healthcare laws and regulations.
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Job Type
Full-time
Career Level
Mid Level