Resident Care Director

HallKeen Assisted Living Communities•Sunapee, NH

About The Position

The Resident Care Director (RCD) is responsible for the overall safe operation of the resident services department. The RCD plans, implements, and evaluates the safe operation of the resident care department, including its staff and residents. The RCD continuously evaluates residents’ health functioning and designs or revises each resident’s care plan as needed. This position ensures compliance with applicable regulations and company policies and procedures. The RCD supervises nursing and resident care staff, medication management, resident assessments and service plans, and coordination of health-related services. The position reports to the Executive Director and is classified as exempt.

Requirements

Registered Nurse with a current license in good standing.
Certification or licensure as required by state guidelines.
Successfully complete all HallKeen Assisted Living Communities specified training programs.
Able to understand and follow detailed but uninvolved written or oral instructions and address problems involving a few concrete variables in standardized situations.
Able to work various schedules and shifts as needed.
Maintain a neat, clean appearance in accordance with the dress code.
Demonstrate strong service delivery, customer satisfaction, and responsiveness to customer needs and service failures.
Clearly present information verbally, read and interpret complex information, communicate with residents, family members, and customers, and listen effectively.
Communicate warmly and helpfully while building credibility and rapport.
Work cooperatively with others to achieve goals and objectives.
Act tactfully, maintain confidences, foster an ethical work environment, help prevent inappropriate coworker behavior, give proper credit, and handle situations honestly.
Remain open to new information, adapt opinions when appropriate, handle varied tasks and shifting priorities, manage transitions between tasks, and adapt to changing customer needs.
Complete a criminal background check for unlicensed employees as required by state regulation.
Provide a medical certification from a licensed healthcare provider confirming freedom from communicable disease, including TB, at hire and annually thereafter.
Physically able to move at least 50 pounds without assistance, bend, reach, work in small areas, push and pull equipment and furnishings, and stand for long periods.

Responsibilities

Identify and assess potential residents’ clinical status, including completing a nursing assessment and consulting with the resident’s current primary care physician before admission.
Obtain a statement from each resident’s primary care physician documenting physical or emotional limitations and confirming the resident is appropriate for the community.
Supervise the medication management program and assist residents with self-administration of medication.
Coordinate health-related services for residents.
Develop a service plan for each resident in accordance with state regulations and HallKeen Assisted Living Communities regulations.
Supervise residents’ health-related activities and their compliance with instructions from primary care physicians or other health care professionals.
Maintain positive relationships with residents, families, and physicians.
Report significant incidents or changes in residents’ needs to the Executive Director.
Ensure the Resident Services Nurse evaluates each resident following hospitalization, an incident, accident, injury, or illness.
Complete resident assessments and service plans in accordance with regulatory requirements.
Supervise Nursing and Resident Care staff activities, including staffing, scheduling, training and in-services, safety, semi-annual evaluations, and new-hire orientation, to support resident safety and clinical competency.
Ensure the community is adequately staffed at all times with appropriately licensed nursing and care staff to meet residents’ needs safely.
Maintain a current contract with a Home Health Agency.
Act as the community OSHA liaison.
Perform other duties as assigned.