Resident Care Coordinator-Experience Required

Elite Care•Milwaukie, OR

12h•Onsite

About The Position

The Resident Care Coordinator plays an integral leadership role in assisting the Administrator with smooth operations. The position works with the Administrator to manage resident care and medication management, and to provide professional correspondence and documentation to medical providers, outside agencies, family members, POAs, and state agencies. The coordinator also supports team-member training, onboarding, and career development; manages staffing and schedules; and works with HR on hiring, coaching, and promoting talent. The role requires strong interpersonal, team-building, communication, organization, leadership, and coaching skills, as well as initiative and attention to detail. The position is based in Milwaukie, Oregon. The schedule is Sunday through Thursday, with flexible shift times. Pay is $24 to $26.50 per hour, based on experience and certifications. Applicants must be authorized to work in the U.S., be at least 18, and have reliable transportation or commuting arrangements. The employer does not offer visa sponsorship or relocation assistance.

Requirements

At least 2 years of experience in a healthcare setting, including at least 1 year as an RCC, RCM, or in a similar role.
Knowledge of OARs for an ALF/RCF or related licensure.
Experience and knowledge of the state survey process.
Excellent verbal communication, interpersonal skills, and leadership qualities.
Ability to communicate professionally and diplomatically with outside agencies, family members, and other stakeholders.
Excellent written communication and ability to correspond professionally by email or letter, using proper documentation, grammar, spelling, and punctuation.
Ability to make sound decisions in stressful situations or when put on the spot.
Authorization to work in the U.S.
At least 18 years of age.
Reliable transportation or commuting arrangements.

Responsibilities

Train new Personal Assistants and Med Techs in caregiving, medication administration and passing, campus software and computer programs, and workplace procedures and practices.
Create and post staff schedules at least 30 days in advance, preferably 60 days.
Arrange staffing to cover the floor according to residents’ needs, make adjustments as necessary, and communicate changes and updates to relevant parties.
Work on the floor and fill in as a Personal Assistant or Med Tech when needed.
Help cover other areas as needed, including the kitchen, activities, and housekeeping.
Audit medication rooms weekly to ensure order and compliance.
Understand the duties of Personal Assistants, Med Techs, ACs, Dietary staff, and Nurses to support effective working relationships, community operations, resident care, and the business model.
Lead by example through a positive attitude, appropriate workplace behavior and language, and willingness to model expected work practices.
Assist with recruiting and selecting staff.
Consult with HR regarding documentation, serious violations, performance or behavioral concerns, and terminations.
Communicate with doctors, other outside providers, pharmacies, facilities, and referral agencies regarding medication, admissions and readmissions, and appointments.
Assist the Administrator with resident care, medication management, and operational needs.
Support team-member onboarding and career development and work with HR to hire, coach, and promote talent.
Respond professionally to medical providers, outside agencies, family members, POAs, and state agencies through correspondence and documentation.