Resident Care Coordinator-Experience Required
About The Position
The Resident Care Coordinator plays an integral leadership role in assisting the Administrator with smooth community operations. The role works with the Administrator to manage resident care and medication management, and communicates and documents professionally with medical providers, outside agencies, family members, POAs, and state agencies. The coordinator also supports team training, onboarding, and career development; manages staffing and schedules; and works with HR on hiring, coaching, and promoting staff. The position calls for strong interpersonal, team-building, communication, organizational, leadership, and coaching skills, along with initiative and attention to detail. The workday offers variety and involves supporting resident care and the broader functioning of the community. The position is full-time, based at Oatfield Estates in Milwaukie, Oregon. The listed pay range is $24.00–$26.50 per hour, based on experience and certifications. The schedule is Sunday through Thursday, with flexible shift times.
Requirements
- At least 2 years of experience in a healthcare setting, including at least 1 year as an RCC, RCM, or in a similar role.
- Knowledge of OARs for an ALF/RCF or related licensure.
- Experience and knowledge of the state survey process.
- Excellent verbal communication, interpersonal skills, and leadership qualities.
- Ability to communicate professionally and diplomatically with outside agencies, family members, and other stakeholders.
- Excellent written communication and ability to correspond professionally by email or letter, using proper documentation, grammar, spelling, and punctuation.
- Ability to make sound decisions in stressful situations or when put on the spot.
- High school education level.
- Must be authorized to work in the U.S.
- Must have reliable transportation or commuting arrangements.
- Must be at least 18 years old.
Responsibilities
- Train new Personal Assistants and Med Techs in caregiving, medication administration and passing, campus software and computer programs, and workplace procedures and practices.
- Create staff work schedules and post them at least 30 days in advance, preferably 60 days.
- Arrange staffing to cover the floor according to residents’ needs, make changes as necessary, and communicate updates to relevant parties.
- Work on the floor and fill in as a Personal Assistant or Med Tech as needed.
- Assist in other areas as needed, including the kitchen, activities, and housekeeping.
- Audit medication rooms weekly to ensure order and compliance.
- Understand the Personal Assistant, Med Tech, AC, Dietary, and Nurse positions to support working relationships, community operations, resident care, and the business model.
- Lead by example through a positive attitude, appropriate workplace behavior and language, and willingness to model and perform requested tasks.
- Assist with staff recruitment and selection.
- Consult with HR regarding proper documentation, serious violations, performance or behavioral concerns, and terminations.
- Communicate with doctors, outside providers, pharmacies, facilities, and referral agencies to manage medication, admissions and readmissions, and appointments.
- Assist the Administrator with resident care and medication management.
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
