Resident Care Coordinator (LPN)

The Goodman Group, LLC•Clackamas, OR

About The Position

The Resident Care Coordinator (LPN) collaborates with the Director of Nursing to plan, organize, develop, and direct resident care services in accordance with applicable federal, state, and local standards, guidelines, and regulations. The role supports nursing department management, resident care, clinical documentation, medication administration, and personnel functions. The schedule is Tuesday through Saturday. A $2,500 hiring bonus is paid after successful completion of one year of employment. The coordinator helps maintain nursing policies and procedures, support quality assurance and continuous improvement, plan staffing and budgets, and ensure the nursing team delivers care according to resident needs and care plans. The role includes resident assessments and service plans, coordination with health care providers and interdisciplinary teams, monitoring resident conditions, maintaining accurate health records, and addressing resident and family concerns. The position also supports recruitment, staff scheduling and supervision, performance coaching and evaluations, grievance investigations, and staff training. Miramont Pointe serves the Clackamas community across senior living, assisted care, and memory care, and describes its service commitment as putting residents and families at the heart of its work.

Requirements

Meet all applicable state and federal requirements for the position.
Be able to make independent decisions and follow instructions.
Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies and personnel, and the public.
Be capable of working with ill, disabled, elderly, and emotionally upset people.
Communicate effectively with supervisors, team members, prospects, residents, and families.
Demonstrate knowledge or proficiency with Microsoft Office Suite.

Nice To Haves

Two years of care experience preferred.
One year of nursing experience preferred.

Responsibilities

Assist with developing, maintaining, updating, communicating, and enforcing nursing department policies and procedures, including the safety program.
Maintain current written nursing references to support resident care needs.
Coordinate nursing schedules with other services to support continuity of residents’ overall care.
Assist with ongoing Continuous Quality Improvement and Quality Assurance programs for nursing services.
Recommend nursing department equipment needs and assist with budget and staffing planning.
Conduct nursing functions in accordance with applicable long-term care rules, regulations, and guidelines.
Ensure assigned nursing personnel follow policies, procedures, and safety requirements.
Admit, transfer, and discharge residents, documenting care and services provided.
Participate in orientation of new residents and family members.
Communicate appropriately and promptly with health care providers.
Assign nursing personnel according to qualifications, resident care plans, resident wishes, and provider orders.
Conduct daily clinical and environmental rounds, evaluate resident care, and report significant events.
Address resident and family issues and report significant concerns to the supervisor.
Participate in facility inspections and surveys as requested.
Follow clinical programs for risk management, infection prevention, quality, and staff development.
Complete initial assessments and develop service plans for assigned residents.
Review, update, and transcribe service plans based on nursing needs and new provider orders.
Coordinate treatment plan reviews, orders, and progress notes with health care providers.
Review health records for treatments, medication orders, diets, laboratory work, and follow-up needs.
Arrange diagnostic and therapeutic services as ordered and according to procedures.
Communicate department policies and procedures to personnel, residents, and visitors.
Provide written and oral shift reports to nursing management regarding changes in resident conditions and other relevant activities.
Complete and submit Risk Watch reports for resident or staff accidents and incidents to the Director of Nursing.
Complete and file assessments and other health record documentation required for care.
Report discrepancies in provider orders, diet changes, charting, and related matters to the Director of Nursing.
Complete clinically accurate documentation according to policy and procedures.
Review interdisciplinary team documentation and progress notes to determine whether service plans are being followed.
Inform nursing personnel about new admissions and residents’ care needs, ensure rooms are ready, and greet arriving residents.
Notify the attending health care practitioner and family of changes in a resident’s condition.
Coordinate shift services, programs, and activities with support personnel and monitor completion of assigned tasks.
Coordinate resident care with interdisciplinary team members, including housekeeping, dining services, and nursing.
Assist with arranging resident transportation and third-party services.
Review medication administration records for completeness and transcription accuracy and report concerns to a supervisor.
Dispose of drugs and narcotics according to established procedures.
Assist with recruiting and selecting nursing service personnel.
Assist with work assignments and duty schedules, and supervise nursing staff to ensure work meets acceptable nursing standards.
Assist with staff development and monitor performance; use coaching, counseling, and discipline to address performance as needed.
Collaborate with the Director of Nursing and Executive Director to resolve staff performance issues, including issues that may lead to termination.
Complete performance evaluations on time as directed.
Review complaints and grievances, investigate them, and work with the Director of Nursing on actions and resolution.
Participate in planning, conducting, and scheduling required in-service and orientation training.