Resident Care Coordinator

Brookdale Senior Living Inc. • Spokane, WA

5h • $22 - $32

About The Position

The Resident Care Coordinator provides direct supervision of caregiving within the community and helps ensure residents are treated with respect and dignity, with their individual needs recognized and independence encouraged. The role supports a homelike atmosphere and oversees care staff, resident health and safety, medication processes, staffing schedules, documentation, and coordination with families and community professionals. The coordinator also participates in quality improvement and community activities and shares on-call duties as required.

Responsibilities

• Directly supervise resident care staff, including monitoring job performance, collaborating with community leadership on performance evaluations, coaching and counseling associates, and conducting and documenting corrective action as needed.
• Coordinate ongoing training and education for resident care staff.
• Verify associate time cards and weekly hours reports, complete nursing schedules to provide appropriate coverage within budget, arrange replacement staffing as necessary, and maintain records of changes, requests, and irregularities.
• Observe residents’ health status, address concerns within scope of practice, and report significant changes, medication or treatment reactions, and incidents promptly to the Health and Wellness Director or designee.
• Assist the Health and Wellness Director or designee with medication management, pharmacy orders, and required records; ensure medications are stored properly and medication carts, cupboards, and rooms are maintained according to standards.
• Administer medication to residents when within scope of practice and review the capabilities of residents who self-administer medications, consistent with state regulations.
• Monitor staff medication administration, including frequent audits of medication administration records (MAR).
• Observe residents, document significant reactions, notify community leadership of conditions and reactions to drugs or treatments and of significant incidents, and respond promptly to residents’ emergency calls.
• Communicate with families about residents’ personal needs and achievements, remind families of scheduled physician, dental, or eye appointments, assign vital signs to associates and monitor compliance, and coordinate in-house ancillary medical services through completion.
• Assist with organizing and developing service plan reviews with resident care team members and families as required.
• Maintain resident charts, including reviewing resident assistant documentation, conducting monthly MAR reviews, setting up new resident records, and thinning records appropriately.
• Participate in department quality improvement activities, including completing quality assurance surveys as assigned by community leadership.
• Conduct daily, weekly, and monthly safety and infection-control checks of the home and grounds, assisting community leadership with resident health and safety.
• Participate in community functions, including family socials and open houses, and communicate with community professionals.
• Share on-call duties as required.

Benefits

• Medical, dental, and vision insurance (eligibility varies by employment status).
• 401(k) program.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates outside California.
• Optional voluntary benefits, including identity theft protection and pet insurance.
• Paid time off for full-time associates.
• Paid holidays for full-time associates.
• Company-provided life insurance for full-time associates.
• Adoption benefit for full-time associates.
• Short- and long-term disability for full-time associates.
• Flexible Spending Accounts for full-time associates.
• Health Savings Account for full-time associates.
• Optional life and dependent life insurance for full-time associates.
• Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and legal plan, for full-time associates.
• Tuition reimbursement for full-time associates.
• Qualified associates employed for at least one year may receive an advance of naturalization application fees, up to $725, less applicable taxes and withholding.
• Professional development and ongoing programs supporting health and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed