Resident Care Coordinator - Full Time

Brookdale Senior Living Inc.•Glendale, AZ

About The Position

The Resident Care Coordinator provides direct supervision of caregiving within the community and helps ensure residents are treated with respect and dignity, with individual needs recognized and independence encouraged. The role fosters a homelike atmosphere and supports resident health, safety, care planning, medication management, staffing, and quality improvement. It also involves communication with residents’ families and community professionals, participation in community events, and sharing on-call duties as required.

Responsibilities

Directly supervise resident care staff, monitor job performance, collaborate on performance evaluations, coach and counsel associates, and conduct and document corrective action as needed.
Coordinate ongoing training and education for resident care staff.
Verify associate time cards and weekly hours reports, prepare nursing schedules to meet resident needs and budget, arrange replacement staffing when necessary, and maintain records of changes, requests, and irregularities.
Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
Assist the Health and Wellness Director or designee with medication management, pharmacy orders, medication records, proper storage, and organization and cleaning of medication areas.
Administer medication when within scope of practice and regularly review the capabilities of residents who self-administer medication, in accordance with state regulations.
Monitor staff medication administration, including frequent audits of medication administration records (MAR).
Record significant resident reactions and notify community leadership about residents’ conditions, reactions to drugs or treatments, and significant incidents; respond promptly to residents’ emergency calls.
Communicate with families about residents’ personal needs and achievements, remind families about scheduled medical, dental, or eye appointments, assign vital-sign checks to associates, and monitor compliance.
Ensure in-house ancillary medical services—including podiatry, physician and psychiatric visits, laboratory services, x-rays, and ambulance services—are scheduled and followed through.
Help organize and develop required service plan reviews with appropriate resident care team members and families.
Maintain resident charts, including reviewing resident assistant documentation, conducting monthly MAR reviews, setting up records for new residents, and thinning records appropriately.
Participate in department quality improvement activities, including assigned quality assurance surveys.
Conduct daily, weekly, and monthly safety and infection-control checks of the home and grounds to support resident health and safety.
Participate in community functions, including family socials and open houses, and communicate with community professionals.
Share on-call duties as required.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates outside California
Optional ID theft protection and pet insurance
Paid time off for eligible full-time associates
Paid holidays for eligible full-time associates
Company-provided life insurance for eligible full-time associates
Adoption benefit
Short- and long-term disability coverage
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional accident, critical illness, hospital indemnity insurance, and legal plan
Tuition reimbursement
Naturalization application fee advances of up to $725, less applicable taxes and withholding, for qualified associates employed for at least one year