Resident Assistant

Theodore Roosevelt Medora Foundation•Medora, ND

4d•Onsite

About The Position

The Resident Assistant (RA) is responsible for helping maintain a safe, happy, and positive employee-housing atmosphere for seasonal employees. The role includes maintaining dorm rooms and shared areas, checking employees in and out, inspecting rooms, assisting with lockouts, and supporting the HR team with dorm requests. The position also promotes a welcoming environment, responds to dorm concerns, and provides guests with accurate information about events and services. The role works six days a week, with shifts from 8:00 a.m. to 12:00 p.m. and 4:00 p.m. to 8:00 p.m. The position is mostly outdoors, with some duties indoors. Indoor settings are temperate, while outdoor conditions may be hot or cold, particularly at the Medora Musical. The position has no supervisory responsibilities.

Requirements

Excellent verbal and written communication skills.
Reliability, punctuality, and readiness for every shift.
Ability to sit or stand for extended periods.
Excellent interpersonal skills and the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
Excellent organizational skills and attention to detail.
Ability to address employee concerns sympathetically and appropriately.
Ability to troubleshoot and create solutions when needed.
Clean U.S. driver's license and willingness to drive a golf cart.
Fluency in English.

Nice To Haves

Bilingual ability.

Responsibilities

Work six days a week on shifts from 8:00 a.m. to 12:00 p.m. and 4:00 p.m. to 8:00 p.m.
Empty outside garbage cans twice per day, repeatedly lifting up to 50 pounds out of trash receptacles.
Vacuum dorm-building halls regularly.
Clean shared areas and communal restrooms in the dorm.
Help employees who have locked themselves out of their rooms.
Clean vacated dorm rooms, including surfaces, mirrors, high corners, doors, baseboards, ledges, areas under furniture, and window areas.
Clean the interiors of dressers, shelving units, and nightstands.
Deep-clean room mini refrigerators and microwaves.
Remove dirty linens and replace them with fresh linens.
Deep-clean restroom showers, toilets, and sinks.
Sweep and mop bedroom and bathroom floors.
Report maintenance needs in rooms or public areas to the HR contact.
Inspect room departures, complete check-out sheets, and provide the sheets to the HR contact.
Promote a positive and safe atmosphere where employees feel welcome, which may include holding social gatherings.
Keep the laundry room clean by wiping washers and dryers, cleaning lint from trays and surrounding areas, sweeping and mopping floors, and emptying garbage.
Take care of lost-and-found items.
Communicate with housekeeping and laundry staff about cleaning-product and linen needs and vacuum maintenance.
Address quiet-hour and dorm-living violations, and communicate dorm concerns to the HR contact.
Participate in workplace safety meetings.
Promote events and services by providing guests with enthusiastic and accurate information.
Maintain positive relationships with guests, coworkers, and management consistent with TRMF values.
Perform other related duties as required.