Resident Assistant CBRF

Platinum Communities•Wild Rose, WI

About The Position

The Resident Assistant provides high-quality, compassionate care and assistance to residents and tenants in assisted living settings. The role supports activities of daily living, promotes a safe and clean environment, observes and reports changes in residents’ health, and works with dietary, housekeeping, activities, and other departments. Residents may include people with Alzheimer’s disease, dementia, mental illness, physical disabilities, terminal illnesses, and frail older adults. The position also includes mentoring and training new caregiving staff, maintaining confidentiality in accordance with HIPAA and company policies, attending required meetings and continuing education, following emergency protocols, and fostering a respectful, dignified, and caring atmosphere.

Requirements

Must be at least 16 years old.
Completion of required CBRF core trainings: Standard Precautions, Fire Safety, First Aid/Choking, and Resident Rights.
Compassionate, dependable, and team-oriented attitude.

Nice To Haves

High school diploma or GED preferred.
Certified Nursing Assistant (CNA) certification preferred but not required.
Experience working with older adults or people with disabilities strongly preferred.

Responsibilities

Assist residents and tenants with bathing, grooming, dressing, toileting, incontinence care, mobility, transfers, eating, and hydration.
Provide medication reminders when trained and delegated.
Encourage residents to maintain their independence and dignity.
Monitor and promptly report changes in residents’ physical, emotional, or mental condition to supervisory staff.
Review and follow each resident’s or tenant’s Individualized Service Plan before assuming care responsibilities.
Maintain accurate charts and records.
Perform light housekeeping, including making beds, tidying rooms, laundry, and basic cleaning.
Assist with disinfecting and sanitation in resident areas and follow infection-control and standard-precaution procedures.
Immediately report safety hazards and maintenance concerns.
Assist the Dietary Department with meal setup, service, cleanup, and encouraging fluid and nutritional intake.
Encourage and escort residents to activities and assist with activity setup and engagement.
Work with all departments to support smooth operations and resident satisfaction.
Mentor and train new caregiving staff by demonstrating tasks and best practices.
Coach and support new hires during onboarding and communicate trainee progress and development needs to supervisors.
Maintain resident privacy and confidentiality, access resident information only as needed for job duties, and immediately report suspected privacy breaches.
Attend mandatory meetings and ongoing in-service opportunities and meet annual continuing-education requirements under DHS regulations.
Communicate and work cooperatively to meet resident and tenant needs, and respond promptly and positively to requests for assistance.
Maintain a neat, clean, and professional appearance.
Follow proper protocol during emergencies.
Support a dignified, respectful, and caring atmosphere for residents, families, visitors, and coworkers.
Perform other duties as assigned.