Resident Assistant

Theodore Roosevelt Medora Foundation•Medora, ND
•Onsite

About The Position

The Resident Assistant (RA) is responsible for supporting a safe, happy, and positive employee housing environment for seasonal employees. Duties include maintaining clean dorm rooms and shared spaces, checking employees in and out, inspecting rooms, helping with lockouts, and assisting the HR team with dorm requests. The role also involves addressing dorm concerns and promoting a welcoming atmosphere for employees and guests. The position works six days per week, with shifts from 8:00 a.m. to 12:00 p.m. and 4:00 p.m. to 8:00 p.m. Work takes place mostly outdoors, with some duties indoors. The role is based in Medora, North Dakota, and pays $18.00 per hour.

Requirements

  • Excellent verbal and written communication skills.
  • Reliable, punctual, and ready for every shift.
  • Ability to sit or stand for extended periods.
  • Excellent interpersonal skills, including tact, professionalism, and diplomacy when handling sensitive or confidential situations.
  • Excellent organizational skills and attention to detail.
  • Ability to address employee concerns sympathetically and appropriately.
  • Ability to troubleshoot and create solutions when needed.
  • Clean U.S. driver's license and willingness to drive a golf cart.
  • Fluency in English.
  • Ability to lift up to 25 pounds at times; the duties also state that outside garbage cans require repetitive lifting of 50 pounds.
  • Ability to meet the role's physical and vision demands, including talking or hearing; frequently standing, walking, handling objects, and reaching; and close, distance, color, peripheral, and depth vision and focus adjustment.

Nice To Haves

  • Bilingual ability.

Responsibilities

  • Empty outside garbage cans twice daily.
  • Vacuum dorm building halls regularly and clean shared areas and communal restrooms.
  • Assist employees who are locked out of their rooms.
  • Clean vacated dorm rooms, including surfaces, furnishings, mini refrigerators, microwaves, and bathrooms; replace dirty linens and sweep and mop floors.
  • Report maintenance needs in rooms and public areas to the HR contact.
  • Inspect room departures, complete check-out sheets, and provide them to the HR contact.
  • Promote a positive and safe atmosphere for employees, including potentially holding social gatherings.
  • Maintain the laundry room, including cleaning washers and dryers, lint trays, floors, and walls; empty garbage.
  • Handle lost-and-found items.
  • Communicate with housekeeping and laundry staff about cleaning products, linens, and vacuum maintenance.
  • Address quiet-hour and dorm-living violations and communicate dorm concerns to the HR contact.
  • Participate in workplace safety meetings.
  • Promote events and services by providing guests with enthusiastic and accurate information.
  • Maintain positive relationships with guests, co-workers, and management in accordance with TRMF values.
  • Perform other related duties as required.
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