Resident Assistant

The Catholic Diocese of Arlington•Woodbridge, VA

4d•$20 - $22•Onsite

About The Position

Catholic Charities Diocese of Arlington’s St. Margaret of Cortona Transitional Housing Ministry provides 12–24 months of transitional housing to homeless single mothers with children who are exiting emergency or domestic violence shelters. The Resident Assistant helps ensure the safety of families residing at the ministry and provides evening oversight of the facility in accordance with agency guidelines. This is an essential position during hardship, including extreme weather and other emergencies. The position is based in Woodbridge, Virginia, is not eligible for telework, and works Monday through Friday from 4 p.m. to midnight, for 40 hours per week. Evenings and holidays are required. The position reports to the Program Director and is non-exempt. The starting hourly wage range is $20.00–$21.50. The Resident Assistant works with the Program Director and interdisciplinary team to support residents’ service plans and communicate about their progress. The role includes responding to emergencies, documenting interactions and incidents, monitoring security cameras, maintaining nightly logs, responding to office calls, and addressing residents’ basic needs. Other duties include assisting with occasional childcare, resident events, apartment turnovers, and client laptop use. The employee is expected to uphold Catholic social teaching in the workplace.

Requirements

High school diploma or GED.
At least two years of experience in human services or emergency shelter work.
Experience working in a residential environment.
Current CPR/First Aid certification.
Fluency in Microsoft Office, PowerPoint, and other relevant software.
Ability to learn new tasks and procedures, follow processes, work independently, and make timely decisions within a workflow.
Ability to comply with agency confidentiality, mandated reporting, privacy, and HIPAA requirements.
Ability to maintain professional boundaries and use trauma-informed care practices.
Valid U.S. driver’s license, a good driving record including 3 or more positive points on the Virginia Motor Vehicle Record, and at least three years of U.S. driving experience.
Effective interpersonal and communication skills, and ability to work effectively independently and with a wide range of constituencies in a diverse community.
Ability to remain awake and attentive during the night shift.
Ability to meet the physical demands of the position, including occasionally lifting or moving up to 25 pounds and occasionally standing, walking, sitting, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, hearing, and smelling; required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bilingual Spanish/English.
Associate degree.
Experience working in programs serving victims of domestic violence.

Responsibilities

Oversee evening requirements and facility safekeeping in accordance with agency guidelines, and enforce ministry standards under agency safety guidelines.
Respond calmly and professionally to urgent, high-risk problems that require police or medical assistance; complete required incident documentation and administer agency emergency procedures.
Work with the Program Director and interdisciplinary team to serve families, support and reinforce clients’ service plans, and communicate about client progress.
Document interactions, incidents, unusual activities, and concerns accurately.
Train clients in laptop use and answer limited questions about laptop operations.
Monitor security cameras, maintain nightly logs of unauthorized or unusual activity, review unmonitored security footage routinely, and notify first responders and the Program Director of concerns or incidents immediately or as soon as it is safe.
Answer office phone calls and connect callers with appropriate people or resources to address emergencies.
Use drug-testing equipment and a Breathalyzer device.
Participate in staff meetings and training when available and as directed by the supervisor.
Provide occasional childcare for residents’ children while adult residents attend case management, therapy meetings, or Life Skills classes.
Evaluate and provide for clients’ basic needs during the shift, including distributing household items, toiletries, and other items as needed.
Collaborate with staff to facilitate resident events, such as First Saturday backyard cook-outs.
Assist with apartment turnover preparations as needed.
Uphold Catholic social teaching in the workplace.