Resident Assistant

Six Flags Entertainment Corporation•Sandusky, OH

19d

About The Position

The Resident Assistant assists team members within Cedar Point’s Housing Campus and helps create a welcoming, fun, and exciting work experience through a variety of Resident Life roles. The position performs housing check-in and check-out, supports resident transfers, engages with residents, and conducts rounds throughout assigned locations. Check-in includes reviewing Cedar Point ID badges or other identification documents, housing application status, and any holds on a team member profile before assigning rooms and issuing keys. The role uses campus management software according to Standard Operating Procedures. Check-out includes collecting room keys, inspecting rooms for excessive cleaning needs or damage, and communicating necessary follow-up to the appropriate Manager. For transfers, the Resident Assistant ensures reservations are created, paperwork is updated, and keys are issued according to procedure. The role promotes a community environment by answering questions and addressing resident concerns, including lockouts, lost keys, and roommate concerns. It also involves checking floors, hallways, and stairwells for unusual activity or policy violations, recording concerns in the Activity Log, and submitting appropriate work orders. Cedar Point describes the broader team mission as delivering amazing experiences and helping guests create lifelong memories.

Requirements

High school degree.
Good judgment and commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Availability for some weekdays, weekends, evenings, and holidays.
Ages 18 or older.
Enjoy helping others and supporting the needs of guests and associates.
Passion and excitement about Cedar Point.

Responsibilities

Help create a welcoming, fun, and exciting work experience for Cedar Point team members through Resident Life roles.
Perform housing check-in, reviewing identification, housing application status, and profile holds before assigning rooms and issuing keys.
Use campus management software according to Standard Operating Procedures.
Perform housing check-out by collecting keys, inspecting rooms for excessive cleaning needs or damage, and communicating follow-up to the appropriate Manager.
Ensure resident transfers have an appropriate reservation, updated paperwork, and keys issued according to Standard Operating Procedures.
Engage with residents to promote a community environment.
Answer questions and address resident concerns, including lockouts, lost keys, and roommate concerns.
Conduct rounds throughout assigned locations, checking floors, hallways, and stairwells for unusual activity or policy violations.
Record concerns in the Activity Log and submit appropriate work orders.
Support the needs of guests and associates and help deliver positive experiences.