WS - Resident Assistant

University of Pikeville•Pikeville, KY

2d•Onsite

About The Position

The University of Pikeville is seeking a Resident Assistant (RA) to support a residence hall floor section. Working with other residence hall staff, the RA fosters a cooperative and considerate community that contributes to residents’ academic and personal growth and success. The role includes community development, resident support, duty coverage, policy enforcement, staff collaboration, housing operations, administrative work, and serving as a positive representative of the university. The work schedule may vary depending on workload. The position is based in Student Affairs on the ground floor of the Administration building. Work conditions include heat, cold, and noise. The role requires physical activities including keyboarding, reaching and handling, stooping and kneeling, crouching and crawling, and pushing, pulling, lifting, and carrying up to 75 pounds. There are 1–6 positions, with 10 hours needed per week. Pay is $2,500 per semester.

Requirements

Minimum cumulative GPA of 2.5 or higher, maintained during employment.
At least two full semesters of on-campus living experience prior to employment.
Clear student conduct record at UPIKE.
Demonstrated leadership potential.
Maturity, initiative, motivation, and a high energy level.
Strong interpersonal communication skills.
Attention to detail, strong active listening abilities, written and verbal communication, customer focus, and willingness to learn.
Computer skills with Word, social media and new technology, and Canva.

Responsibilities

Foster unity and relationships among residents and create a friendly, respectful, and considerate living environment.
Plan and implement programs based on residents’ needs and interests and complete programming expectations established during fall training.
Create door tags and bulletin boards, hold regular floor meetings, and communicate information to residents in a timely and appropriate manner.
Build positive, approachable relationships with residents; learn their names and be aware of their attitudes and behavioral patterns.
Assist residents experiencing roommate or personal concerns by connecting them with appropriate resources.
Complete assigned duty responsibilities to promote residence hall safety and security; post duty schedules and emergency contact information.
Be available during emergencies or special campus events as assigned.
Enforce Residence Life and Student Handbook policies, address inappropriate behavior consistently and respectfully, and maintain confidentiality when handling incidents.
Establish positive working relationships with staff, collaborate and compromise for the team, and provide and accept constructive performance feedback.
Promptly report facility damage and maintenance issues.
Assist with check-in and check-out, key distribution, health and safety inspections, and preparing residence halls for opening and closing periods.
Submit reports, duty logs, and program proposals accurately and on time.
Attend staff meetings, departmental trainings, and one-on-one meetings with supervisors.
Maintain open communication and respond promptly to information requests.
Serve as a positive role model and representative of UPIKE, use sound judgment on and off duty, and maintain a positive attitude and professionalism.