WS - Resident Assistant

University of Pikeville•Pikeville, KY

1d•Onsite

About The Position

The University of Pikeville is seeking a Resident Assistant (RA) to support a floor section in a residence hall. Working with other residence hall staff, the RA fosters a cooperative and considerate community that contributes to residents’ academic and personal growth and success. The position involves community development, resident support, duty coverage, policy enforcement, safety, staff collaboration, residence hall operations, administrative tasks, and serving as a positive role model for the University. The RA plans programs and floor activities, communicates with residents, builds approachable relationships, connects residents with appropriate resources, and helps promote a safe and respectful living environment. The RA also completes assigned duty responsibilities, responds to emergencies or campus events as assigned, reports maintenance concerns, assists with residence hall opening and closing, and completes reports and other administrative work. Work hours may vary depending on workload. The position is based in Student Affairs on the ground floor of the Administration building.

Requirements

Demonstrated leadership potential.
Maturity, initiative, motivation, and a high energy level.
Strong interpersonal communication skills, including written and verbal communication and active listening.
A clear student conduct record at the University of Pikeville.
Minimum cumulative GPA of 2.5 or higher, maintained during employment.
At least two full semesters of on-campus living experience before employment.
Attention to detail, customer focus, and willingness to learn new things.
Computer skills with Word, social media and new technology, and Canva.

Responsibilities

Foster a cooperative and considerate community environment that supports residents’ academic and personal growth.
Facilitate relationships among residents and create a friendly, respectful, and considerate living environment.
Plan and implement programs based on residents’ needs and interests, and complete programming expectations established during fall training.
Create door tags and bulletin boards, hold regular floor meetings, and communicate information to residents in a timely and appropriate manner.
Build positive and approachable relationships with residents, learn their names, and be attentive to their attitudes and behavioral patterns.
Assist residents with roommate or personal concerns by connecting them with appropriate resources.
Complete assigned duty responsibilities to promote residence hall safety and security; post duty schedules and emergency contact information; and be available during emergencies or special campus events as assigned.
Enforce Residence Life and Student Handbook policies, address inappropriate behavior consistently and respectfully, and maintain confidentiality when handling incidents.
Maintain positive working relationships with residence hall staff, collaborate and compromise for the team, and provide and accept constructive feedback.
Report facility damage and maintenance issues promptly.
Assist with check-in and check-out, key distribution, and health and safety inspections; help prepare residence halls for opening and closing periods.
Submit reports, duty logs, and program proposals accurately and on time.
Attend staff meetings, departmental trainings, and one-on-one meetings with supervisors; communicate openly and respond promptly to information requests.
Serve as a positive role model and representative of the University of Pikeville, use sound judgment on and off duty, and maintain a positive attitude and professionalism.