Resident Assistant

YWCA Rochester • Rochester, NY

19d

About The Position

The Resident Assistant helps welcome residents to Emergency Housing and supports day-to-day shelter operations. The role prepares healthy meals for women and children, maintains food and household-product inventory, and assists with preparing rooms for new arrivals. The Resident Assistant works with staff, residents, and community volunteers to distribute food and personal items, prepare meals, maintain clean and sanitary spaces, and ensure rooms are stocked and ready for incoming residents. The position also facilitates weekly cooking sessions focused on healthy eating, food safety, and reducing waste.

The schedule is Monday through Friday, 3:00–11:00 p.m. The work environment consists of usual human-services office conditions, with travel to areas where the population served congregates or lives. The position requires the ability to lift 50 pounds, a valid New York State driver's license, and access to a vehicle.

Requirements

• High school diploma or GED.
• Experience working in a nonprofit residential program.
• One year of experience in crisis intervention.
• Basic computer literacy, including proficiency in Microsoft Office Suite and email communication.
• Valid New York State driver's license.
• Access to a vehicle.
• Ability to lift 50 pounds.
• Willingness to travel to areas where the population served congregates or lives.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Help residents and community volunteers distribute food and personal items to Emergency Housing as needed.
• Maintain the food pantry and rotate food to prevent expiration.
• At times, assist the Team Lead with preparing monthly shelter menus.
• Work with staff and volunteers to prepare shelter meals.
• Facilitate weekly cooking sessions focused on healthy eating, food safety, and eliminating waste.
• Assist residents and community volunteers in preparing vacated Emergency Housing rooms for the next resident, ensuring linens and supplies are stocked; stock units when volunteers are unavailable.
• Maintain the health and sanitation of rooms, units, and the facility.
• Complete shelter laundry as needed so rooms are ready for new residents.
• Perform other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED