Residency Staffing Analyst - Cascades East Clinic - FT Days

Sky Lakes Medical Center•Klamath Falls, OR
•$49,691 - $74,547

About The Position

The Residency Staffing Analyst maintains staffing and rotation schedules for faculty, residents, providers, and medical students, balancing patient-care needs with educational and residency requirements. The role maintains databases, records, reports, and staffing statistics; coordinates schedule changes, meetings, certifications, and provider participation in community activities; and helps ensure clinic coverage and compliance with accreditation and institutional policies. The position also assists with provider orientation and training and performs other duties as assigned.

Requirements

  • Documented coursework and/or work experience in office management and administrative support functions.
  • Computer and word-processing experience.
  • Positive interpersonal communication skills.
  • Excellent telephone, oral, and written communication skills, including grammar, composition, spelling, and punctuation.
  • Problem-solving skills.
  • Detail-oriented, with the ability to perform repetitive work.
  • Ability to maintain an objective and factual outlook when addressing information flow.
  • Ability to make independent decisions and communicate within prescribed guidelines.
  • Self-directed, with strong organizational skills.
  • Positive and flexible attitude.
  • Professional discretion and confidentiality.
  • Ability to handle upset or difficult guests.
  • Ability to prioritize assignments and manage multiple projects with minimal supervision.
  • Knowledge of HIPPA standards.
  • Maintain knowledge of Residency Personnel Policies, including ACGME requirements.

Nice To Haves

  • Administrative or Computer Science undergraduate education and training.

Responsibilities

  • Maintain thorough knowledge of national and state accreditation policies and hospital/institutional policies.
  • Maintain databases and communicate with faculty, residents, and staff about a range of issues.
  • Track resident visits, anticipate visit-number needs, and adjust schedules to meet residency requirements.
  • Balance faculty and resident schedules to meet patient-care needs and educational requirements.
  • Coordinate coverage for provider certifications, including NRP, ACLS, and PALS.
  • Help create faculty and resident call schedules; provide daily oversight and coordinate changes with Sky Lakes, KMC, and KOD.
  • Create and communicate daily resident rotation schedules for Sky Lakes Medical Center and non-Sky Lakes preceptor sites.
  • Submit faculty invoices for OHSU billing.
  • Solicit provider participation in health fairs, mobile clinics, Walk With a Doc, and similar activities.
  • Monitor future workload-increase needs.
  • Maintain six months of pending schedules for vacation planning.
  • Maintain records of sick calls, leave, and vacation for CEFM providers and submit tracking to the OHSU Department of Family Medicine.
  • Coordinate faculty, administrative, and resident meetings and adjust schedules to accommodate participation.
  • Manage schedule changes, including workload increases, vacation relief, and box coverage.
  • Create the Oregon First Medical student daily schedule and communicate it to the site coordinator and responsible faculty.
  • Keep daily and interval records and reports, and maintain staffing statistics.
  • Review schedules for gaps in core staffing and proactively adjust schedules to provide clinic coverage.
  • Assist with orientation and training of newly employed providers; meet with department supervisors and directors about staffing issues as needed.
  • Prepare, check, and review daily staffing needs based on patient demand and access.
  • Perform other duties as assigned.
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