Nurse Staff Analyst - Staffing Office - FT Days

Sky Lakes Medical Center•Klamath Falls, OR

16h

About The Position

The Nurse Staff Analyst supports nursing department staffing operations by preparing and maintaining staff schedules, monitoring staffing needs, coordinating schedule changes and vacation relief, and keeping records and statistics. The role works with Nursing Department Directors, Unit Managers, employees, and agency staff to help maintain core staffing across nursing units. It also coordinates Flex Team schedules, required clinical certifications, and responses to time-card edits and schedule-change requests. The position requires light physical and moderate cognitive effort. The employee must be able to access all nursing units, sit for two to three hours at a time, and bend and reach intermittently. Work involves handling multiple phone lines and walk-in guests, working independently and with others, and managing time constraints, multiple tasks, and frequent interruptions.

Requirements

Documented courses and/or work experience in office management and administrative support functions.
Computer and word-processing experience.
Positive interpersonal communication skills.
Excellent telephone, oral, and written communication skills, including grammar, composition, spelling, and punctuation.
Problem-solving skills.
Attention to detail and ability to perform repetitive work.
Ability to maintain an objective and factual outlook when addressing information flow.
Ability to make independent decisions and communicate within prescribed guidelines.
Self-directed with strong organizational skills.
Positive and flexible attitude.
Professional discretion and confidentiality.
Ability to handle upset or difficult guests.
Ability to prioritize work assignments and manage multiple projects with minimal supervision.
Knowledge of HIPAA standards.
Maintain knowledge of Nursing Personnel Policies, including the Oregon Nurses Association contract.
Ability to access all nursing units in the hospital.
Ability to handle multiple phone lines and walk-in guests, work independently and with others, manage time constraints and multiple tasks, handle frequent interruptions, and prioritize and organize work.

Nice To Haves

Administrative or Computer Science undergraduate education and training.

Responsibilities

Produce automated nursing schedules for review by Nursing Department Directors or Unit Managers four weeks before each schedule start date; finalize and post schedules two weeks before the start date.
Monitor future workload increases and maintain current vacancy-rotation lines.
Maintain six months of pending schedules for staff vacation planning.
Maintain records and systems, including sick calls, staff orientation lists, the scheduling system, the orientation book, and printer operations.
Maintain Cardio Pulmonary call schedules.
Manage schedule changes more than 24 hours in advance, including workload increases and vacation-relief bookings.
Keep daily and interval staffing records, reports, and statistics.
Process staff time-off requests, including FMLA, OFLA, workers’ compensation leaves, and education time off.
Review schedules for gaps in core staffing and proactively adjust schedules for nursing units up to three weeks ahead on a rolling basis; follow up on open shifts two weeks and one week ahead, then daily until filled.
Notify employees of advance-booking shifts and establish and publish vacation pre-booking and vacant pre-booking shifts.
Advise and notify staff of vacant rotation lines for new hires.
Maintain up-to-date records of agency staff provided by the Director of Staffing Operations.
Round on nursing units weekly and as needed for staffing purposes.
Meet with Department Directors and Unit Managers about staffing issues as needed.
Prepare, check, and review daily staffing needs based on patient acuity and/or other workload measurements.
Process necessary staffing changes after review and consultation with the Department Director, Unit Manager, or designee.
Coordinate Flex Team schedules to meet core staffing needs and additional staffing requests from Department Directors and Unit Managers.
Schedule clinical staff for required certifications in advance and maintain appropriate records for assigned departments (e.g., ACLS, BLS, PALS, and NRP).
Serve as the primary contact for units regarding time-card edits and schedule-change requests.
Perform other duties as assigned.