Residency Staffing Analyst - Cascades East Clinic - FT Days

Sky Lakes Medical Center•Klamath Falls, OR

About The Position

The Residency Staffing Analyst maintains staffing and rotation schedules for faculty, residents, providers, and medical students. The role supports clinic patient-care needs and residency educational requirements by tracking workloads, identifying staffing gaps, coordinating schedule changes and coverage, maintaining records and statistics, and communicating with faculty, residents, staff, supervisors, and external sites. The position also supports provider certification coverage, meetings, orientation, and training. The role is based at Cascades East Clinic and is listed as full-time, day shift.

Requirements

Documented courses and/or work experience in office management and administrative support functions.
Computer and word-processing experience.
Positive interpersonal communication skills.
Excellent telephone, oral, and written communication skills, including grammar, composition, spelling, and punctuation.
Problem-solving skills.
Detail-oriented, with the ability to perform repetitive work.
Ability to maintain an objective and factual outlook when addressing information flow.
Ability to make independent decisions and communicate within prescribed guidelines.
Self-directed, with strong organizational skills.
Positive and flexible attitude.
Professional discretion and ability to maintain confidentiality.
Ability to handle upset or difficult guests.
Ability to prioritize work assignments and manage multiple projects with minimal supervision.
Knowledge of HIPAA standards.
Ability to maintain knowledge of Residency Personnel Policies, including ACGME requirements.

Nice To Haves

Undergraduate education and training in administration or computer science.

Responsibilities

Maintain detailed knowledge of national and state accreditation policies and hospital and institutional policies.
Maintain databases and communicate with faculty, residents, and staff about a range of issues.
Track resident visits, anticipate visit-number needs, and adjust schedules to meet residency requirements.
Balance faculty and resident schedules to meet patient-care needs and educational requirements.
Coordinate coverage for provider certifications, including NRP, ACLS, and PALS.
Help create faculty and resident call schedules, oversee them daily, and coordinate changes with Sky Lakes, KMC, and KOD.
Create and communicate daily resident rotation schedules for Sky Lakes Medical Center and non-Sky Lakes preceptor sites, including geriatrics, pediatrics, orthopedics, emergency department, and gynecology.
Submit faculty invoices for OHSU billing.
Solicit provider participation in health fairs, mobile clinics, Walk With a Doc, and similar activities.
Monitor future workload-increase needs and maintain six months of pending schedules for vacation planning.
Maintain records of sick calls, leave, and vacation for CEFM providers and submit tracking information to the OHSU Department of Family Medicine.
Coordinate faculty, administrative, and resident meetings and adjust schedules to accommodate participation.
Manage schedule changes, including workload increases, vacation relief, and box coverage.
Create the Oregon First Medical student daily schedule and communicate it to the site coordinator and responsible faculty.
Maintain daily and interval records and reports, and maintain staffing statistics.
Review schedules for gaps in core staffing and proactively adjust schedules to provide clinic core staffing.
Assist with orientation and training of newly employed providers.
Meet with department supervisors and directors about staffing issues as needed.
Prepare, check, and review daily staffing needs based on patient demand and access.
Perform other duties as assigned.