Medical Assistant/Cert Medical Assistant - Cascades East Clinic - FT Days

Sky Lakes Medical Center•Klamath Falls, OR

About The Position

The Medical Assistant supports clinic operations and patient care at Cascades East Clinic. The role processes patients for clinic visits and procedures, provides patient intake, documents care and education, and collaborates with clinic nurses and clinicians to prioritize interventions and report abnormalities. The Medical Assistant also assists with procedures, appointments, admissions, medication administration, supplies, equipment, quality controls, and clinic flow. The position requires courteous, compassionate communication with patients, families, clinicians, residents, and coworkers. The Medical Assistant must be able to work independently and as part of a team, organize and prioritize work, manage multiple tasks and telephone lines, and work effectively under time constraints and stressful conditions. Other duties may be assigned.

Requirements

Obtain Medical Assistant certification within 15 months of hire.
Obtain AHA CPR certification by the end of the month following 60 days from hire and maintain certification.
One year of previous medical office experience.
One year of patient care experience.
Positive, cheerful attitude; be a team player, self-starter, flexible, compassionate, and caring.
Knowledge of proper telephone techniques, a pleasant telephone voice, and correct grammar usage.
Ability to communicate effectively orally and in writing.
Knowledge of medical terminology.
Working knowledge of numbers, measurements, and medication calculation.
Accuracy in documentation and ability to maintain strict confidentiality of patient information.
Professional appearance; participate in and promote teamwork; be courteous to coworkers, patients, family members, clinicians, and residents.
Ability to work independently and collaboratively with physicians, healthcare providers, patients, families, and coworkers.
Ability to prioritize work demands and organize time efficiently; think clearly; work under time constraints and stress while performing multiple tasks.
Ability to handle many telephone lines, walk or maneuver frequently around the clinic building, and stand for long periods.
Excellent problem-solving skills.
Medium physical/mental demand capabilities.

Nice To Haves

Medical Assistant certification.

Responsibilities

Process patients in a timely manner for clinic visits and procedures, monitor clinic flow, and take appropriate steps to keep the clinic running smoothly.
Provide patient intake information and prioritize interventions in collaboration with the Clinic RN and/or Clinician.
Accurately document patient care and education, and report abnormalities to the RN and/or Clinician.
Assist with patient admission to a hospital and/or nursing home and schedule patient appointments as needed.
Assist clinicians or coworkers with office procedures.
Clean, maintain, and care for office equipment; perform required quality controls.
Call or fax approved orders to pharmacies, care homes, nursing homes, or hospitals.
Administer injections, immunizations, and/or other medications as ordered and complete appropriate documentation.
Use supplies and equipment economically and with awareness of cost containment.
Restock examination-room medical supplies; order and maintain supplies as necessary; keep medicine samples and regular cabinets orderly.
Attend Family Practice clinic staff meetings and nursing staff meetings 1–2 times per month.
Maintain competency in all position requirements.
Perform other duties as assigned.