Residency Program Manager

WVU Medicine

2d•Onsite

About The Position

This position, under the guidance of leadership, is responsible for managing the daily administrative activities of the residency program. It ensures regulatory compliance with the ACGME Common Program and Specialty Specific National Standards to maintain accreditation, which is essential for continuing resident training in that specialty. Additionally, this position supervises the administrative and professional responsibilities of the resident physicians for the program by providing leadership and direction on a daily basis. It serves as the primary liaison between leadership, Residents, Program Faculty, Central GME office, national and state organizations, and affiliated teaching sites concerning residency oversight.

Requirements

Bachelor’s degree OR High school diploma or equivalent AND nine (9) years of experience in a program manager role.

Nice To Haves

Bachelor’s degree.
ACGM E approved residency program in an administrative capacity or medical/clinical/education experience.

Responsibilities

Provides educational and regulatory instruction to residents, faculty, staff, etc. for utilizing programs necessary to educational processes, such as E-Value for duty hour and portfolios, ACGME for case log reporting, ERAS for recruitment, and other specialty specific educational software.
Educates other departments and institutions regarding resident requirements when completing an off-service or off-site rotation to ensure educational credit for the rotation.
Coordinates hiring process for incoming residents, including coordination and selection in interview process, assuring completion of required processes including background checks, credentialing, visa applications, benefit reviews, required training certifications and completing exit interviews.
Executes all required paperwork and processes from employment of resident to termination of the program, including offer letters, and training verification forms.
Review financial budgets, expectations and needs for the Educational Division, including analysis of resident data and completes semi-annual CMS Budget Control Sheets appropriately to maximize federal funding for residency training.
Approves meeting/conference requests, verifies financial funding for expenses, submits necessary registration forms, makes necessary reservations, and initiates reimbursement payments for resident expenses.
Serves as the primary individual responsible for onboarding and orientation activities of new residents. Collaboration with clinical areas, medical staff affairs, information technologies, education and training and other appropriate entities to ensure a timely and efficient onboarding experience for all new residents.
Assists in development of all resident schedules monthly that allow the program to maintain compliance with all regulatory agencies.
Initiates and maintains data base information for specialty boards and specialty societies to assure that residents are properly registered and eligible to obtain needed credentials and certifications upon program completion.
Initiates appropriate Request for Contract and Residency Agreement for each resident yearly, secure contracts from Hospital and State, obtain necessary signatures and appropriately file contracts as per HR requirements.
Provide oversight for all resident schedules, including Rotation, Call, Clinic, etc., to ensure that all governing body requirements are met.
Provides supervision of resident’s ongoing governing body requirements including Institutional CBL’s; ACGME Statistical Entry; Employee Health Immunizations; ACGME Duty Hours; Institutional Bylaws, Rules and Regulations and Credentialing Policies; Required medical certifications that meets the standards established by each specific specialty.
Ensures program compliance and adherence to Federal, State and other Regulatory bodies such as ACGME Federation of State Medical Boards, American Medical Association, Education Council of Foreign Medical Graduates, American Board of Medical Specialties, etc.