Residency Program Manager MUSC Leatherman Psychiatry Residency Program

Medical University of South Carolina

About The Position

The Residency Program Manager develops and coordinates the day-to-day operations of MUSC’s Psychiatry Residency Program at MUSC Health Florence and ensures compliance with ACGME accreditation requirements and institutional policies. The position reports directly to the Psychiatry Residency Program Director, with a dotted-line reporting relationship to the Corporate Graduate Medical Education Office in Charleston, South Carolina. The role oversees program operations and accreditation, including maintaining program records and ACGME data; coordinating site visits and required reports; administering MedHub; tracking resident duty hours, evaluations, files, schedules, milestones, and competency committee information; and coordinating licensure, certifications, affiliations, conferences, and program documentation. The manager works with the Program Director and Corporate GME to support training, reporting, policies, resident communications, and accreditation readiness. The position also manages resident recruitment and onboarding, including ERAS and Thalamus processes, interviews, Match Day, applicant communications, orientation, and incoming-resident documentation. In addition, the manager provides administrative and financial oversight by managing procurement, reimbursements, budgets, resident salary and benefits information, and program meetings and events.

Requirements

Bachelor’s degree or equivalent.
Work experience: 5 years for support positions or 0–2 years for professional positions.

Responsibilities

Ensure ongoing compliance with ACGME requirements, institutional policies, and accreditation standards.
Maintain program documentation and ACGME Accreditation Data System information, including resident and faculty rosters and scholarly activity.
Coordinate ACGME site visits, prepare for accreditation reviews, and compile, update, and submit required reports.
Administer the MedHub Program Management System, including duty-hour and leave monitoring, evaluations, resident records, schedules, conference attendance, faculty accounts, annual program evaluations, and reports.
Maintain Clinical Competency Committee information, resident dashboards, progress reports, and clinical competency milestones.
Coordinate day-to-day residency program operations and process new and returning residents with Corporate GME.
Track and coordinate resident licensure, DEA, DHEC, and other requirements, and schedule required certification classes such as ACLS.
Manage conference, rotation, resident, and monthly call schedules; maintain applicable schedules in MedHub and the Simon on-call system.
Work with the Program Director to organize educational materials, manage resident and faculty data, prepare reports, maintain affiliation agreements, maintain resident files, and submit CME paperwork.
Serve as department liaison to Corporate GME and other departments and institutions; communicate program reminders and provide regular updates to the Program Director.
Assist with development of policies and procedures and creation and maintenance of the resident manual.
Coordinate other program activities, including guest speaker arrangements, off-campus educational opportunities, and recording and reporting Grand Rounds and M&M attendance.
Manage residency recruitment through ERAS, including applicant inquiries and records, interview scheduling, candidate selection processes, and Match Day coordination.
Maintain program use of Thalamus; arrange recruitment dinners and social activities, coordinate applicant interviews, correlate recruitment data, and prepare information for faculty applicant rankings for NRMP.
Support resident onboarding, orientation, and professional development; coordinate communications among applicants, residents, faculty, leadership, GME, and relevant licensure and institutional contacts.
Maintain onboarding materials and resident portfolio uploads in MedHub, and coordinate the program orientation schedule and activities.
Manage program procurement, expense budgets, and reimbursements, including processing reimbursements for the program cost center.
Maintain oversight of resident salary and benefits information.
Coordinate logistics and procurement for program meetings, conferences, and events.
Monitor program cost-center expenses using OurDay journal entries and Axiom monthly income statement reports, and provide budget insight.