About The Position

Wayne State University is hiring a Residency Program Coordinator for the Hematology Oncology Residency Program in the Department of Oncology at its Detroit campus. The position coordinates residency program operations and supports resident recruitment, selection, training, evaluation, certification, and compliance. It also provides administrative support to program faculty and physicians and manages program communications and marketing.

Requirements

  • Bachelor’s degree in health care administration or a related field from an accredited college or university; an equivalent combination of education and/or experience may be accepted.
  • Ability to work independently and stay self-motivated.
  • Demonstrated decision-making skills and ability to follow university and departmental procedures.
  • Ability to prioritize and plan work, adapt to changing conditions, meet deadlines, and work under pressure with close attention to detail.
  • Strong organizational, written and verbal communication, interpersonal, and customer service skills.
  • Ability to handle sensitive and confidential human relations situations.
  • Strong analytical, critical-thinking, and problem-solving skills, including the ability to compare and quality-check work, analyze and interpret paper or electronic data, detect errors and discrepancies, and use good judgment.
  • Proficiency in Microsoft Office and website software; ability to generate complex spreadsheets and manage databases; working knowledge of database systems.
  • Willingness to adjust schedule for departmental needs.

Nice To Haves

  • Three years of experience in an academic healthcare environment.
  • Experience with operational activities in Graduate Medical Education office environments, including computing technology, recruitment, and Association of American Medical Colleges (AAMC) and Liaison Committee on Medical Education (LCME) regulations.
  • Experience leading projects.
  • Considerable knowledge of University Graduate Medical Education (GME) and Accreditation Council for Graduate Medical Education (ACGME) policies and procedures.

Responsibilities

  • Coordinate residency program processes and practices, including participation in resident recruitment and selection.
  • Interpret program certification guidelines, identify operational gaps, recommend improvements, and prepare and submit reports to maintain certification with GME and ACGME offices.
  • Oversee program reporting and maintain case logs; coordinate resident evaluations, duty hours, and conference attendance.
  • Evaluate whether medical residents have completed program requirements and assess their compliance with self-reporting requirements.
  • Serve on the Clinical Competency Committee and participate in remediation processes, including decisions about residents’ ability to continue medical training.
  • Follow up with residents about requirements, hold them accountable for compliance, and counsel and advise them on paperwork and training matters.
  • Create communication plans for sharing information with clients, stakeholders, and team members.
  • Manage residency program marketing, including website content, monthly newsletters, recruitment materials, and presentations or slides for training and marketing.
  • Schedule training, coordinate vendors and presenters, oversee implementation, create course evaluations, collate results, and assess training to identify ways to improve resident experience and success.
  • Provide input and recommendations to the Chair and Director.
  • Provide administrative support to Hematology Oncology Residency Program faculty and physicians, including scheduling meetings and clinic cancellations, processing expense reimbursements, and handling annual faculty and clinic reappointment applications.
  • Perform other related duties as assigned.
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