Residency Program Coordinator – Hematology Oncology Residency Program- Department of Oncology

Wayne State University•Detroit, MI

4d•Onsite

About The Position

Wayne State University is seeking a Residency Program Coordinator for the Hematology Oncology Residency Program in the Department of Oncology. The role coordinates the program’s operations, resident requirements, recruitment, reporting, training, communications, and administrative support. It is based at the university’s Detroit campus, with residency program offices located in a clinical environment. The coordinator interprets program certification guidelines, identifies operational gaps, recommends improvements, and prepares reports to maintain certification with Graduate Medical Education (GME) and Accreditation Council for Graduate Medical Education (ACGME) offices. The position oversees day-to-day reporting and tracks resident case logs, evaluations, duty hours, conference attendance, and other program requirements. It evaluates resident compliance and completion of requirements, follows up with residents, and participates in remediation and continuation decisions as a member of the Clinical Competency Committee. The coordinator also advises residents on paperwork and training matters; develops communication plans; manages program marketing materials, including website content and newsletters; and prepares presentations. Responsibilities include scheduling and coordinating training, working with vendors and presenters, overseeing implementation, and evaluating training outcomes. The role assesses training and resident experience, provides recommendations to the Chair and Director, and supports Hematology Oncology faculty and physicians with scheduling, clinic cancellations, expense reimbursements, and annual reappointment applications. Other related duties may be assigned.

Requirements

Bachelor’s degree in health care administration or a related field from an accredited college or university; an equivalent combination of education and/or experience may be accepted.
Experience in the operational activities of GME office environments, including computing technology, recruitment, and AAMC and LCME regulations.
Ability to work independently and be self-motivated.
Demonstrated decision-making skills and ability to follow university and departmental procedures.
Ability to prioritize and plan work, adapt to changing conditions, and meet established deadlines, including under pressure.
Strong attention to detail and ability to compare, contrast, and quality-check work.
Strong organizational, written and verbal communication, interpersonal, and customer service skills.
Ability to handle pressure situations, including sensitive and confidential human relations matters.
Strong analytical, critical-thinking, and problem-solving skills; ability to analyze and interpret hard-copy or electronic data and detect errors and discrepancies.
Good judgment and ability to work independently.
Proficiency in Microsoft Office and website software.
Ability to generate complex spreadsheets and manage databases; working knowledge of database systems.
Willingness to adjust schedule for departmental needs.

Nice To Haves

Three years of experience in an academic healthcare environment is preferred.
Experience leading projects is preferred.
Considerable knowledge of University GME and ACGME policies and procedures is desired.

Responsibilities

Coordinate all aspects of residency program processes and practices, including participation in resident recruitment and selection.
Interpret program certification guidelines, identify gaps in program operations, and recommend improvements.
Create and submit reports required to maintain program certification with GME and ACGME offices; oversee day-to-day program reporting.
Maintain and update case logs, and coordinate resident evaluations, duty hours, conference attendance, and related activities.
Evaluate whether medical residents have successfully completed program requirements and assess resident self-reporting compliance.
Serve on the Clinical Competency Committee and participate in remediation processes, including determining a resident’s ability to continue medical training.
Follow up with residents to ensure accountability for program requirements and participate in remediation when necessary.
Counsel and advise medical residents on paperwork and training matters.
Create communication plans explaining how and when information will be shared with clients, stakeholders, and team members.
Manage residency program marketing, including website content, monthly newsletters, and other recruitment materials.
Prepare presentations and slides for training or marketing purposes.
Schedule training; work with vendors and presenters; oversee implementation; create course evaluations; and compile evaluation results.
Assess training and identify ways to improve resident experience and success.
Provide input and recommendations to the Chair and Director.
Provide administrative support to Hematology Oncology faculty and physicians, including scheduling meetings and clinic cancellations, processing expense reimbursements, and supporting annual faculty and clinic reappointment applications.
Perform other related duties as assigned.