Residence Manager

Achieve Ny • Greene, NY

2d

About The Position

The Residence Manager is responsible for the overall operation, compliance, and performance of assigned residential programs. The role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.

The position is located in Greene, NY, and pays $25.00–$26.25. The job description also refers to the role as Direct Support Professional Supervisor.

Requirements

• Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience.
• Must be physically able to perform required certifications and lift fifty (50) pounds.
• Valid driver’s license acceptable to the agency’s insurance carrier guidelines.

Responsibilities

• Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards.
• Supervise, coach, and evaluate staff, including Assistant Residence Managers and Residential Aides; support hiring, scheduling, payroll approvals, and ongoing performance management.
• Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation.
• Ensure the completion, accuracy, and compliance of program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records.
• Lead and participate in interdisciplinary meetings and case conferences, and communicate with families, guardians, and service providers.
• Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served.
• Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required.
• Ensure staff complete required training and maintain certifications such as CPR, First Aid, and SCIP, while supporting ongoing professional development.
• Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery.

Benefits

• Medical, dental, and vision coverage.
• Retirement benefits.
• Company-paid life and disability coverage.
• Optional voluntary plans.
• 33 days of PTO annually for eligible full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree