Residence Manager

NYSARC INC•Town of Greene, NY

18h•$25 - $26

About The Position

The Residence Manager, also described as the Direct Support Professional Supervisor, is responsible for the overall operation, compliance, and performance of assigned residential programs. The role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served. The position is located in Greene, NY, and offers a salary of $25.00–$26.25. The role includes participation in a 24/7 on-call rotation.

Requirements

Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience.
Must be physically able to perform required certifications and lift fifty (50) pounds.
Must possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.

Responsibilities

Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards.
Supervise, coach, and evaluate staff, including Assistant Residence Managers and Residential Aides; support hiring, scheduling, payroll approvals, and ongoing performance management.
Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation.
Ensure completion, accuracy, and compliance of program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records.
Lead and participate in interdisciplinary meetings and case conferences, and communicate with families, guardians, and service providers.
Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served.
Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required.
Ensure staff complete required trainings and maintain certifications such as CPR, First Aid, and SCIP, while supporting ongoing professional development.
Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery.