Residence Life Manager

University of Guelph • Guelph, ON

3d • Onsite

About The Position

This position is represented by the agreement between the Professional Staff Association and the University of Guelph. There are two temporary full-time positions available. One is from August 1, 2026 to July 31, 2028. The second is from August 1, 2026 to August 31, 2027, for a Temporary Absence of the Regular Incumbent. If you are a current employee of the University of Guelph, you must apply on the internal Career Page to be considered as an internal applicant. The Residence Life Manager (RLM) reports to an Area Coordinator, Residence Life. The RLM is responsible for supporting the creation of residence environments that foster students' feelings of safety and belonging, and promote the development of students' involvement, connection, wellbeing, and academic and personal growth and success. RLMs are part of a dynamic Residence Life Management Team (RLMT) and are responsible for all aspects of residence life within their assigned residence area. This includes providing ongoing training, coaching, support, and team development for Residence Life student-staff; facilitating and overseeing the delivery of programs, activities, and services designed to enrich students’ residence experiences; attending to student behavioral issues; supporting students experiencing mental wellness challenges, developing support plans with appropriate campus resources as needed; leading and/or participating in Residence Life team portfolio and project work (e.g., training, hiring, etc.); working as part of a rotating, on-call system, providing after-hours support to students and student-staff; and participating in ongoing professional development. The RLM directly supervises a team of student staff (12-18) and a residence area home to approximately 600 students.

Requirements

• A university degree (master’s degree preferred)
• Two years of related leadership and management experience, or an equivalent combination of education and experience
• An understanding of life within a post-secondary institution and student transitional experiences
• Strong adaptability and prioritization skills
• Well-developed communication and interpersonal skills
• Proven critical thinking and problem solving capacity
• The ability to effectively collaborate with teammates
• Strong personal and stress management
• Diligence
• Administrative skills
• High levels of motivation
• A service orientation
• A growth mindset and commitment to continual learning
• Ability to interact with all levels of the university community
• Experience and competence in utilizing student development and student success research to inform their practice
• Values regarding social justice, equity, diversity, and inclusion, and how these values would be represented through work

Responsibilities

• Providing ongoing training, coaching, support, and team development for Residence Life student-staff
• Facilitating and overseeing the delivery of programs, activities, and services designed to enrich students’ residence experiences
• Attending to student behavioural issues
• Supporting students experiencing mental wellness challenges, developing support plans with appropriate campus resources as needed
• Leading and/or participating in Residence Life team portfolio and project work (e.g., training, hiring, etc.)
• Working as part of a rotating, on-call system, providing after-hours support to students and student-staff
• Participating in ongoing professional development
• Directly supervising a team of student staff (12-18)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager