Residence Life Coordinator

Texas A&M University SystemCorpus Christi, TX
Onsite

About The Position

The Residence Life Coordinator (RLC) is a live-in staff member of Islander Housing and plays an essential role in the residential experience, designed to intentionally contribute to student learning, growth, and success. This position requires frequent and meaningful interactions with students in various settings. The RLC assists with the administration of the residential experience within their assigned area, including the selection, training, mentoring, supervision, and evaluation of Resident Assistants (RAs). RLCs may oversee an area of up to 1,200 students, lead departmental planning committees, assist with Islander Housing move-in/out, and serve in an on-call rotation split between two properties.

Requirements

  • Bachelor’s degree in applicable field.
  • One (1) year of related experience in housing/residence life.
  • Intermediate skills using Microsoft Office Suite (PowerPoint, Excel, Teams and Outlook).
  • Strong verbal and written communication skills.
  • Strong interpersonal and organizational skills.
  • Demonstrated ability to work collaboratively with other departments and stakeholders, and to build positive relationships with students, parents, staff, faculty, and community partners.
  • Strong leadership skills, including the ability to inspire and motivate student staff members.
  • Excellent communication and interpersonal skills, with the ability to work effectively with individuals from various backgrounds and communication styles.
  • Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced and dynamic environment.
  • Knowledge of state and federal laws and regulations related to housing and residence life, as well as industry best practices.
  • Ability to work on an on-call schedule and travel between campus locations on short notice.
  • Must be able to navigate a flexible schedule due to night and weekend duties as needed.
  • Must be able to commute to both on-campus and off-campus housing properties as required for assigned duties.
  • In the event of a weather-related emergency, Residence Life Coordinators will assist with departmental and campus evacuation procedures.

Nice To Haves

  • Previous experience working at a college or university.
  • Previous experience working in university or commercial housing management.
  • Previous supervision, advising or leadership experience.

Responsibilities

  • Aids in the recruitment, selection, training, supervision, and evaluation of Resident Assistants (RAs).
  • Ensures frequent contact with RA staff through weekly staff meetings and bi-weekly one-on-one meetings for information exchange, problem-solving, staff development, and other needs.
  • Provides positive and constructive feedback for RAs through formal and informal evaluations.
  • Reads and documents all RA weekly reports and disseminates pertinent information to departmental partners.
  • Develops and facilitates recognition initiatives for student staff and other Islander Housing entities.
  • Maintains visibility throughout assigned community and engages informally with residents about academic, personal, and community successes, issues, and concerns.
  • Assists with the planning and implementation of customer service and student retention initiatives.
  • Demonstrates care, compassion, and follows through with student mental health and roommate-related concerns.
  • Acts as a referral agent to assist students in connecting with campus and community resources.
  • Enforces the Student Conduct of Conduct, the Resident Handbook, and local, state, and federal laws.
  • Works cooperatively with other staff members, departments, and offices across the University.
  • Plans and executes programming initiatives in collaboration with campus partners.
  • Supports operations staff by assisting with openings and closings of halls, including check-in and check-out, breaks, and holidays.
  • Serves on departmental and campus committees as designated by their supervisor.
  • Supports and administers approved departmental and divisional assessment programs and initiatives.
  • Assists with facilities management via safety inspections, fire drills, weekly walk-throughs, work order submission and follow-up.
  • Works with University Police Department, Counseling Center, and other campus departments on immediate response to incidents in residential areas.
  • Acts as a Mandatory Reporter as required by the Clery Act.
  • Serves in the on-call rotation with other professional staff members.

Benefits

  • Medical insurance with university contribution covering up to 83% of premium for Employee and Spouse, Employee and Children, or Employee and Family coverage.
  • Dental & Vision insurance.
  • Life Insurance, Accidental D&D, Long Term Disability.
  • Flexible Spending Account and Day Care Spending Account.
  • On-campus wellness opportunities.
  • Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources.
  • Tuition Benefits: Public Loan Forgiveness.
  • Book scholarships: 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
  • Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP).
  • Voluntary Tax Deferred Account/Deferred Compensation Plan.
  • Time Off: 8+ hours of vacation paid time off every month.
  • 8 hours of sick leave time off every month.
  • 8 hours of paid time off for Birthday leave.
  • 12-15 paid holidays each year.
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