AY Residence Life Community Building Manager (CBM) (WS-ST3)

St. Olaf College • Northfield, MN

2d • Onsite

About The Position

The Community Building Managers (CBMs) are integral to the Housing Operations arm of the Office of Residence Life, conducting day-to-day supervisory and management activities relating to residence hall front desk and storage operations, including work orders, sustainability, and key management. When working at the front desk or in storage, CBMs shall adhere to the same responsibilities and procedures outlined in the CBA manual.

Requirements

• Minimum cumulative/semester GPA of 2.5
• Good academic standing.
• No open sanctions.
• Assignment of academic probation or disciplinary sanctioning at any point during employment may result in immediate dismissal from this position.
• Successful completion of a criminal background check after hire.
• Prior experience as a Community Building Assistant or equivalent student leadership position
• Ability to work independently and create individualized schedules that allow for assigned tasks to be completed in a timely and efficient manner. This requires strong time management and prioritization to allow ample time for academic, employment, and social commitments.
• Excellent interpersonal communication skills to allow for effective and timely correspondence regarding job-related inquiries and requests from the AD for Housing Operations. Must apply this same timeliness to student questions regarding front desk services and CBA employment opportunities.
• Proficiency in Google Suite, or strong motivation to grow in these areas.
• Related work/office experience may include public contact, phone skills, and organizational skills.
• Flexible with co-curricular time commitments to prioritize CBM work and meetings.
• Can be trusted to handle confidential material.
• Demonstrated commitment to equity, inclusion, and antiracism.

Responsibilities

• Recruitment and selection of Community Building Assistants (CBAs) in April 2025
• Facilitation of CBA Fall Training and provision of quarterly ongoing training as requested by the AD for Housing Operations to facilitate team-building, address group performance concerns.
• Organizing quarterly 1:1 meetings with CBAs for mentorship, coaching, and evaluation.
• Scheduling of front desk and storage shifts for the regular academic year, residence hall opening, and break periods as requested. If shifts remain unfilled, CBMs shall work with their CBA staff to fill these hours or fill them themselves.
• Conducting unannounced visits to active front desks.
• Serving as a line of communication between CBAs and the AD for Housing Operations.
• Addressing and documenting concerns related to individual CBA performance and providing coaching to correct behaviors of concern in consultation with the AD for Housing Operations.
• Verifying and approving CBA time cards.
• Timely maintenance of CBA rosters and staff aliases.
• Maintaining storage logs for assigned buildings.
• Checking the condition of assigned storage rooms on a weekly basis to ensure safety, security, cleanliness, and organization of these spaces.
• Flagging improperly documented, out-of-date, or unauthorized belongings in storage for removal through the abandoned property process.
• Maintaining orderly storage of loft kits and safety rails, ensuring damaged equipment is removed for repair or disposal.
• Restocking equipment and paper forms for storage as necessary.
• Performing weekly walkthroughs of assigned buildings to remove out-of-date or unapproved publicity and signage.
• Maintaining the cleanliness of assigned front desks and front desk closets, ensuring desks are stocked with all necessary equipment and paper forms.
• Maintaining front desk check-out logs and documenting/reporting lost or unreturned items appropriately.
• Managing the residence hall lost-and-found every week, processing items through the abandoned property protocol for timely disposal.
• Visiting the Residence Life Office daily to collect publicity and signage for distribution and posting in assigned residence halls.
• Distribution and management of front desk keys.
• Bi-weekly 60-90 minute CBM staff meetings led by the AD for Housing Operations. These meetings are held on Mondays at 4 pm.
• Bi-Weekly 30-minute individual meetings with the AD for Housing Operations.
• Monthly 60-minute CBA In-Services are held on the third Thursday of each month at 6:30 pm.
• Assist the Area Coordinators in end-of-term building operations activities, including but not limited to: check-out inspections, collection and distribution of resident keys, and other duties as assigned.
• Respond and assist with emergencies within the scope of CBM training, including but not limited to: fire alarms in residence halls, facility emergencies, incidents of potential policy violations, medical concerns, recognition and reporting of a well-being concern.
• A CBM is available in an on-call capacity from 3-11 pm every day of the week to cover CBA absences at front desks and storage.
• The CBM On-Call is also responsible for distributing posters to all of the residence halls.
• The CBM On-Call will pick up any posters daily when they pick up the duty phone from the Student Life Office.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed