Residence Conduct Coordinator (Student Services Professional III)

Online Employment System•Chico, CA

8d•Onsite

About The Position

California State University, Chico is seeking a Residence Conduct Coordinator (RCC) to support student conduct, community management, and student development in University Housing. RCCs handle the daily operation of a student conduct curriculum and policy accountability, meeting with students who have violated policies in the University Housing Policy Guide. The position’s primary responsibility is adjudicating conduct cases; additional duties include conduct-related programming, customer service, resource referrals, and crisis response. The work is performed independently while the coordinator also serves on the Residence Life team supporting an on-campus housing population of approximately 2,400 students. The position co-supervises 6–18 Resident Advisors and involves complex, sensitive situations requiring sound professional judgment and effective counseling techniques. This is a live-in position. The incumbent must live in an on-campus residence hall apartment for the entire contractual period and regularly dine in University Housing facilities during the academic year. The position includes dining hall privileges and a furnished one- or two-bedroom apartment with utilities. The Residence Life staff provides 24-hour on-call coverage, and the role may require variable hours, including late nights, early mornings, weekends, and emergency response as situations dictate. The work schedule is generally Monday–Friday, 8:00 a.m.–5:00 p.m.; during summer it is Monday–Thursday, 7:00 a.m.–5:30 p.m. The posting notes that working time is varied and flexible and that opportunities for adequate time off are available. The incumbent must maintain a valid California Driver’s License and complete and remain compliant with the CSU Defensive Driver’s Training course. This is a sensitive position involving responsibility for the safety and security of Level 1 protected data, and it is designated as a Campus Security Authority and General Mandated Reporter. A background check may be required. Applicants reaching the final stages must authorize the CSU to obtain information from current and former employers about substantiated misconduct allegations.

Requirements

Equivalent to graduation from a four-year college or university in a behavioral science, public or business administration, or a job-related field.
Three years of full-time professional experience in a student services program area or related field; experience must demonstrate competence and potential for further growth.
A Master’s degree in a job-related field may substitute for one year of the required professional experience.
Additional specialized experience demonstrating successful application of the knowledge and abilities of a Student Services professional may substitute for required education on a year-for-year basis.
Must live in an on-campus residence hall apartment for the entire contractual period and regularly dine in University Housing facilities during the academic year.
Must maintain a valid California Driver’s License and continued completion and compliance with the CSU Defensive Driver’s Training course.
Must comply with General Mandated Reporter requirements under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083.
Must comply with Campus Security Authority requirements under the Clery Act.
Must meet applicable background-check requirements.

Nice To Haves

Master’s degree in Behavioral Science, Social Science, College Student Personnel, Higher Education, Counselling, Management, Public Administration, Sociology, or a related discipline.
One year of full-time equivalent experience in the assigned area.
Adjudication and case management experience.
Experience using the Maxient residence life management software system.
Evidence of commitment to equity and inclusion.

Responsibilities

Administer the student conduct curriculum and uphold University Housing policy accountability.
Meet with students who have violated policies in the University Housing Policy Guide.
Adjudicate student conduct cases.
Provide conduct-related programming, customer service, resource referrals, and crisis response.
Co-supervise 6–18 Resident Advisors.
Use sound professional judgment and counseling techniques when responding to complex and sensitive student situations.
Participate as a member of the Residence Life team and support student development and community management.
Serve in on-call and emergency-response capacities as needed, including during variable hours.
Maintain the safety and security of Level 1 protected data.
Maintain a valid California Driver’s License and complete and comply with CSU Defensive Driver’s Training.