Residence Hall Coordinator (Student Services Professional II)
About The Position
San Diego State University is seeking a Residence Hall Coordinator to join their Residential Education Office. This role focuses on creating a welcoming, inclusive living-learning environment for students in an apartment-style residential community housing approximately 350–800 continuing students. The position involves building relationships with residents, supervising student leaders, coordinating community-building initiatives, and providing guidance. The Residence Hall Coordinator will also be involved in student well-being, conflict resolution, crisis response, and daily operations, working collaboratively to ensure a safe and supportive environment for student growth.
Requirements
- Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
- Possession of knowledge and abilities typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
- Knowledge of student development principles, residential education programs, and student support services in a higher education setting.
- Experience supervising, training, mentoring, and evaluating student staff, including Resident Advisors or similar student leadership roles.
- Knowledge of student conduct policies, conflict resolution, and restorative approaches to addressing student behavior.
- Crisis intervention, including serving in an on-call duty rotation for campus.
Nice To Haves
- Master’s degree in Higher Education, Student Services, Counseling, or a related field strongly preferred.
- Three years of residence hall experience beyond the Resident Advisor preferred.
Responsibilities
- Foster a welcoming residential community through student engagement, educational programming, and community-building activities.
- Supervise, mentor, and support a team of 8–22 Resident Advisors and Community Assistants in creating positive student experiences.
- Provide student guidance, conflict resolution, conduct meetings, and referrals to campus support services.
- Coordinate daily residence hall operations, including facility needs, safety, security, and student concerns.
- Serve as a Conduct Coordinator and University Judicial Officer, addressing behavioral concerns, adjudicating cases, and promoting student learning and responsibility.
- Participate in a 24-hour on-call duty rotation, providing crisis response and support during campus emergencies.
Benefits
- A furnished on-campus apartment and meal plans are provided when residential dining services are available during the academic year.
- 15 paid holidays, vacation, and sick leave.
- CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
- Medical, dental, and vision options at low or no cost.
- CSU tuition fee waiver for employees and eligible dependents.
- FlexCash, life and disability insurance, legal and pet plans.
- Access to the library, campus events, employee groups, and volunteer and social activities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
