Reservation Agent

Hutton Hotel•Nashville, IN
•Onsite

About The Position

The Hutton Hotel is a sophisticated, music-inspired boutique hotel in Nashville’s West End, offering upscale accommodations, dining, and live music. The hotel is seeking a Reservations Agent to provide exceptional customer service and assist guests with booking their stays. The role suits an energetic, hospitality-minded person with strong communication and organizational skills, a positive attitude, attention to detail, and the ability to multitask in a fast-paced environment.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent organizational skills and attention to detail.
  • Basic computer skills and experience with reservation software.
  • Ability to work flexible hours, including weekends and holidays.
  • Positive attitude and willingness to learn and grow in the role.

Nice To Haves

  • Previous experience in hospitality or customer service is preferred.

Responsibilities

  • Provide exceptional customer service to guests.
  • Assist guests in booking their stays.

Benefits

  • Multiple tiers of medical coverage.
  • Dental and vision coverage.
  • 24/7 Teledoc service.
  • Free maintenance medications.
  • Pet insurance.
  • Hotel discounts.
  • Tuition reimbursement.
  • Paid time off, including vacation, sick, bereavement, and holidays.
  • 401(k) match.
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