Reseller Channel Account Manager - Territory (Northeast)

MimecastLexington, MA
$112,000 - $168,000Remote

About The Position

At Mimecast, our people are our greatest asset. We are driven by a shared commitment to excellence, a deep care for our customers, and a culture that celebrates winning together. Our teams bring high levels of self-motivation, take personal accountability for their actions, and instinctively find practical solutions to complex challenges. We take pride in delivering top-class customer service — because at Mimecast, we strive to win, and we celebrate our success together. We are looking for a results-driven Channel Account Manager to shape and execute Mimecast’s reseller strategy across an assigned territory. In this role, you will manage a broad portfolio of regional and smaller resellers, owning the collective performance of your partner base through a structured, scalable approach that drives pipeline, revenue growth, and long-term customer retention.

Requirements

  • Expertise managing a portfolio of channel partners with full commercial accountability.
  • Ability to influence and communicate effectively across all levels, including C-suite.
  • Solid understanding of cybersecurity, SaaS, and the broader technology landscape.
  • Proven success executing partner business plans and driving measurable revenue outcomes.
  • Comfortable using sales and reporting tools to manage pipeline and partner performance.
  • Understanding of revenue drivers, ROI, and corporate buying processes.
  • Willingness to travel for partner meetings, events, and engagement.

Responsibilities

  • Drive partner-generated pipeline and revenue across net-new and expansion opportunities.
  • Build and manage relationships with partners, including executive engagement with top-tier accounts.
  • Own and grow the partner ecosystem pipeline across a segmented portfolio.
  • Deliver against ARR targets, renewal rates, KPIs, and partner performance goals.
  • Monitor channel activity and provide performance insights and reporting to leadership.
  • Recruit, onboard, and activate new partners while scaling engagement across the broader portfolio.
  • Stay ahead of cybersecurity trends and translate insights into partner strategies and positioning.
  • Collaborate cross-functionally to align sales, marketing, and partner initiatives.

Benefits

  • Incentive plans
  • Additional benefits, in accordance with company policy and local regulations
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